KitchenAid KSB560AQ Use & Care Guide - Page 16

Troubleshooting

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ENGLISH Troubleshooting The Blender does not operate when a setting is selected: No indicator lights are lit. Check to see if the Blender is plugged into a grounded 3-prong outlet. If it is, press OFF, then unplug the Blender. Plug it back in to the same outlet. If the Blender still does not work, check the fuse or circuit breaker on the electrical circuit the Blender is connected to and make sure the circuit is closed. The Blender stops while blending: All indicator lights are flashing at the same time. The Blender may be overloaded. If the Blender becomes overloaded when blending heavy ingredients, it will automatically shut off to avoid damage to the motor. Press OFF to reset the Blender. Remove the jar from the base and divide the jar contents into smaller batches. Adding liquid to the jar may also reduce the load on the Blender. Indicator lights are flashing alternately. The Blender may be jammed. If it's jammed, the Blender will stop running to avoid damage to the motor. Press OFF to reset the Blender. Remove the pitcher from the base and free the blades by breaking-up or removing the contents at the bottom of the jar. If the problem cannot be fixed with the steps provided in this section, then contact KitchenAid or an authorized service center. USA/Puerto Rico: 1-800-541-6390 Canada: 1-800-807-6777 Mexico: 01-800-024-17-17 (JV Distribuciones) 01-800-902-31-00 (Industrias Birtman) See the KitchenAid Warranty and Service section on page 22 for additional details. Do not return the Blender to the retailer - they do not provide service. 13

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13
ENGLISH
Indicator lights are flashing alternately.
The Blender may be jammed. If it’s
jammed, the Blender will stop running
to avoid damage to the motor. Press OFF
to reset the Blender. Remove the pitcher
from the base and free the blades by
breaking-up or removing the contents at
the bottom of the jar.
Troubleshooting
The Blender does not operate when a setting is selected:
No indicator lights are lit.
Check to see if the Blender is plugged
into a grounded 3-prong outlet. If it is,
press OFF, then unplug the Blender.
Plug it back in to the same outlet. If the
Blender still does not work, check the
fuse or circuit breaker on the electrical
circuit the Blender is connected to and
make sure the circuit is closed.
The Blender stops while blending:
All indicator lights are flashing
at the same time.
The Blender may be overloaded. If the
Blender becomes overloaded when
blending heavy ingredients, it will
automatically shut off to avoid damage
to the motor. Press OFF to reset the
Blender. Remove the jar from the base
and divide the jar contents into smaller
batches. Adding liquid to the jar may
also reduce the load on the Blender.
If the problem cannot be fixed with the steps provided in this section, then contact
KitchenAid or an authorized service center.
USA/Puerto Rico:
1-800-541-6390
Canada:
1-800-807-6777
Mexico:
01-800-024-17-17 (JV Distribuciones)
01-800-902-31-00 (Industrias Birtman)
See the KitchenAid Warranty and Service section on page 22 for additional details.
Do not return the Blender to the retailer – they do not provide service.