KitchenAid KSC24C8EYB Use & Care Guide - Page 37

Doors

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TROUBLESHOOTING PROBLEM POSSIBLE CAUSES Water from the dispenser is Water from the dispenser is chilled to warm 50°F (10°C). The refrigerator has just been installed. A large amount of water was recently dispensed. Water has not been recently dispensed. The refrigerator is not connected to a cold water pipe. SOLUTIONS This is normal. Allow 24 hours after installation for the water supply to cool completely. Allow 3 hours for the water supply to cool completely. The first glass of water may not be cool. Discard the first glass of water dispensed. Make sure the refrigerator is connected to a cold water pipe. See "Water Supply Requirements." Doors WARNING Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire. To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and search for "door closing and door alignment." PROBLEM POSSIBLE CAUSES SOLUTIONS The doors will not close completely The door is blocked open. A bin or shelf is in the way. Move food packages away from door. Push bin or shelf back into the correct position. Recently installed Remove all packaging materials. The doors are difficult to open The door gaskets are dirty or sticky. Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth. The doors appear to be uneven The doors need to be aligned, or the See "Refrigerator Leveling, Door Closing and Alignment." refrigerator needs to be leveled. The refrigerator is unsteady The refrigerator brake feet are not or it rolls forward when snug against the floor opening and closing doors Remove the base grille. Turn both brake feet (one on each side) clockwise, the same amount, until they are snug against the floor. See "Refrigerator Leveling, Door Closing and Alignment." 37

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TROUBLESHOOTING
37
Doors
To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and search
for “door closing and door alignment.”
Water from the dispenser is
warm
Water from the dispenser is chilled to
50°F (10°C).
This is normal.
The refrigerator has just been
installed.
Allow 24 hours after installation for the water supply to cool
completely.
A large amount of water was recently
dispensed.
Allow 3 hours for the water supply to cool completely.
Water has not been recently
dispensed.
The first glass of water may not be cool. Discard the first
glass of water dispensed.
The refrigerator is not connected to a
cold water pipe.
Make sure the refrigerator is connected to a cold water pipe.
See “Water Supply Requirements.”
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
The doors will not close
completely
The door is blocked open.
Move food packages away from door.
A bin or shelf is in the way.
Push bin or shelf back into the correct position.
Recently installed
Remove all packaging materials.
The doors are difficult to
open
The door gaskets are dirty or sticky.
Clean gaskets and contact surfaces with mild soap and
warm water. Rinse and dry with soft cloth.
The doors appear to be
uneven
The doors need to be aligned, or the
refrigerator needs to be leveled.
See “Refrigerator Leveling, Door Closing and Alignment.”
The refrigerator is unsteady
or it rolls forward when
opening and closing doors
The refrigerator brake feet are not
snug against the floor
Remove the base grille. Turn both brake feet (one on each
side) clockwise, the same amount, until they are snug against
the floor. See “Refrigerator Leveling, Door Closing and
Alignment.”
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.