KitchenAid KSM3311XHT Use & Care Guide - Page 11

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ENGLISH TROUBLESHOOTING PROBLEMS Please read the following before calling the service center. 1. The stand mixer may become warm during use. Under heavy loads with extended mixing time periods, you may not be able to comfortably touch the top of the stand mixer. This is normal. 2. The stand mixer may emit a pungent odor, especially when new. This is common with electric motors. 3. If the flat beater hits the bowl, stop the stand mixer. See "Beater to Bowl Clearance" section. If your stand mixer should malfunction or fail to operate, please check the following: - Is the stand mixer plugged in? - Turn the stand mixer off for 10-15 seconds, then turn it back on. If the mixer still does not start, allow it to cool for 30 minutes before turning it back on. If the problem is not due to one of the above items, see the KitchenAid® stand mixer Warranty. Do not return the stand mixer to the retailer - they do not provide service. USA/Puerto Rico: 1-800-541-6390 Canada: 1-800-807-6777 Mexico: 01-800-024-17-17 (JV Distribuciones) or 01-800-902-31-00 (Industrias Birtman) WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. - Is the fuse in the circuit to the stand mixer in working order? If you have a circuit breaker box, be sure the circuit is closed. 11

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11
ENGLISH
11
11
11
Please read the following before
calling the service center.
1.
The stand mixer may become
warm during use. Under heavy
loads with extended mixing time
periods, you may not be able to
comfortably touch the top of the
stand mixer. This is normal.
2.
The stand mixer may emit a
pungent odor, especially when
new. This is common with
electric motors.
3.
If the flat beater hits the bowl,
stop the stand mixer. See ²Beater
to Bowl Clearance³ section.
If your stand mixer should
malfunction or fail to operate,
please check the following:
° Is the stand mixer plugged in?
° Is the fuse in the circuit to the
stand mixer in working order? If
you have a circuit breaker box, be
sure the circuit is closed.
° Turn the stand mixer off for
10-15 seconds, then turn it back
on. If the mixer still does not start,
allow it to cool for 30 minutes
before turning it back on.
If the problem is not due to
one of the above items, see
the KitchenAid
®
stand mixer
Warranty. Do not return the
stand mixer to the retailer – they
do not provide service.
USA/Puerto Rico:
1-800-541-6390
Canada:
1-800-807-6777
Mexico:
01-800-024-17-17
(JV Distribuciones)
or
01-800-902-31-00
(Industrias Birtman)
TROUBLESHOOTING PROBLEMS
Electrical Shock Hazard
Plug into a grounded 3 prong
outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these
instructions can result in
death, fire, or electrical shock.
WARNING