KitchenAid KURG24RWBS Use & Care Guide - Page 10

Assistance Or Service - model

Page 10 highlights

The door is difficult to open WARNING The door will not close completely ■ Are the racks out of position? Put the racks back into their correct positions. See "Wine Cellar Use" for more information. WARNING Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire. ■ Is the gasket dirty or sticky? Clean the gasket and the surface that it touches. Rub a thin coat of paraffin wax on the gasket following cleaning. Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire. ■ Is the gasket sticking? Clean the gasket and the surface that it touches. Rub a thin coat of paraffin wax on the gasket following cleaning. ASSISTANCE OR SERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance. To locate factory specified replacement parts in your area, call us or your nearest designated service center. For further assistance If you need further assistance, you can write to KitchenAid with any questions or concerns at: KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. In Canada Call the KitchenAid Canada Customer Interaction Centre toll free: 1-800-807-6777. Our consultants provide assistance with: ■ Features and specifications on our full line of appliances. In the U.S.A. Call the KitchenAid Customer eXperience Center toll free: 1-800-422-1230. Our consultants provide assistance with: ■ Features and specifications on our full line of appliances. ■ Installation information. ■ Use and maintenance procedures. ■ Accessory and repair parts sales. ■ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). ■ Referrals to local dealers, repair parts distributors, and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages. ■ Use and maintenance procedures. ■ Accessory and repair parts sales. ■ Referrals to local dealers, repair parts distributors, and services companies. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada. For further assistance If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at: KitchenAid Canada Customer Interaction Centre 1901 Minnesota Court Mississauga, Ontario L5N 3A7 Please include a daytime phone number in your correspondence. Accessories To order accessories, call 1-800-442-9991 and ask for the appropriate part number listed below or contact your authorized KitchenAid dealer. In Canada, call 1-800-807-6777. Stainless Steel Cleaner & Polish Order Part #4396095 10

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10
The door is difficult to open
Is the gasket dirty or sticky?
Clean the gasket and the
surface that it touches. Rub a thin coat of paraffin wax on the
gasket following cleaning.
The door will not close completely
Are the racks out of position?
Put the racks back into their
correct positions. See “Wine Cellar Use” for more
information.
Is the gasket sticking?
Clean the gasket and the surface
that it touches. Rub a thin coat of paraffin wax on the gasket
following cleaning.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified replacement parts. Factory specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new
KITCHENAID
®
appliance.
To locate factory specified replacement parts in your area, call us
or your nearest designated service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center
toll free:
1-800-422-1230.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and
service companies. KitchenAid designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the KitchenAid Canada Customer Interaction Centre toll free:
1-800-807-6777
.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and
services companies. KitchenAid Canada designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
KitchenAid Canada
Customer Interaction Centre
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Accessories
To order accessories, call
1-800-442-9991
and ask for the
appropriate part number listed below or contact your authorized
KitchenAid dealer. In Canada, call
1-800-807-6777.
Stainless Steel Cleaner & Polish
Order Part #4396095
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.