Kodak 1455013 Extended User Guide - Page 20

Status, Solution, with ARCSOFT Software.

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Troubleshooting Status Solution Camera will not turn on. ■ Ensure batteries are correctly inserted. ■ Charge the batteries. ■ If camera still does not turn on, visit www.kodak.com/go/Zx1support and click Step-by-Step Solutions & Repair. Videos do not play on a TV. ■ Ensure an HDMI or AV cable is properly connected directly to the TV input(s). ■ Ensure TV menu settings are correct for an HDMI or AV connection. Camera will not work with ■ Ensure batteries are correctly inserted in the remote control. optional remote control. ■ Ensure batteries are correctly inserted in the camera. ■ Ensure the camera infrared receiver (above the lens) and the remote control have an unobstructed path. Images are blurry. ■ Ensure lens is clean of fingerprints. ■ Ensure subject is at least 70 cm (27 in.) from camera lens. Videos are jumpy, not stable. ■ Use a tripod or mini tripod to steady the camera. Questions or problems ■ Visit www.arcsoft.com/support. with ARCSOFT Software. Questions or problems with other third party software. ■ Visit support sites for those applications. 14 www.kodak.com/go/support

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14
www.kodak.com/go/support
Troubleshooting
Status
Solution
Camera will not turn on.
■
Ensure batteries are correctly inserted.
■
Charge the batteries.
■
If camera still does not turn on, visit
www.kodak.com/go/Zx1support
and click Step-by-Step
Solutions & Repair.
Videos do not play on a TV.
■
Ensure an HDMI or AV cable is properly connected directly to
the TV input(s).
■
Ensure TV menu settings are correct for an HDMI or AV
connection.
Camera will not work with
optional remote control.
■
Ensure batteries are correctly inserted in the remote control.
■
Ensure batteries are correctly inserted in the camera.
■
Ensure the camera infrared receiver (above the lens) and the
remote control have an unobstructed path.
Images are blurry.
■
Ensure lens is clean of fingerprints.
■
Ensure subject is at least 70 cm (27 in.) from camera lens.
Videos are jumpy, not
stable.
■
Use a tripod or mini tripod to steady the camera.
Questions or problems
with ARCSOFT Software.
■
Visit
www.arcsoft.com/support
.
Questions or problems
with other third party
software.
■
Visit support sites for those applications.