Kodak 8796062 Extended user guide - Page 23
NOTE: If problems persist, go to, and click Step-by-Step Solutions & Repair., Problem, Solution
UPC - 041778796061
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Getting help Problem Solution Camera will not turn on. ■ Ensure that the battery is correctly inserted and charged. Videos are choppy or jumpy when played on a computer. ■ Use ARCSOFT MEDIAIMPRESSION Software for video playback. ■ Ensure that the computer system requirements are met. Go to www.arcsoft.com/support. Videos are blurry. ■ Check the Landscape/Macro focus button (see page 12). ■ Ensure that the lens is clean. ■ Ensure that the subject is at least 1 m (3.3 ft) from the lens. ■ Turn on Image Stabilization (see page 11). ■ When using a tripod, turn off Image Stabilization. Videos do not play on a TV. ■ Ensure that an HDMI or AV Cable is properly connected directly to the TV input (see page 10). ■ Ensure that the TV menu settings are correct for an HDMI or AV connection. ■ Ensure that the Video Out is set correctly (see page 11). Videos are in low ■ If no card is inserted and the camera is powered by the AC resolution and/or are not adapter, then videos are taken in low resolution and are not saved. saved. (The camera is in Demo mode.) Insert a card or unplug the AC adapter. Camera will not work with ■ Ensure that the battery is correctly inserted in the remote optional remote control. control and camera. ■ Ensure that the battery is correctly inserted in the camera. ■ Ensure that the camera infrared receiver (above the lens) and the remote control have an unobstructed path. Solve problems with ARCSOFT Software. ■ Go to www.arcsoft.com/support. (For other applications, go to their support sites.) NOTE: If problems persist, go to www.kodak.com/go/Zi8support and click Step-by-Step Solutions & Repair. www.kodak.com/go/support 16