Kodak 8826232 Extended User Guide - Page 14

3 Troubleshooting and support For step-by-step product support, go to www.kodak.com/go/digitalframesupport, select your frame model, and select Step-by-Step Solutions & Repair. Learning more about your frame www.kodak.com/go/digitalframes Learn more about your frame www.kodak.com/go/digitalframesupport Frequently asked questions Downloads Product registration www.kodak.com/go/stepbystep Step-by-Step Solutions & Repair Picture frame problems If... Try one or more of the following Frame does not turn on. ■ Make sure the power cable that was included with your frame is connected securely (see page 1). ■ Unplug the power cable for 5 seconds, then reconnect the cable. Press and hold the power button (for about 2 seconds), then release. Frame freezes up or doesn't work properly. ■ Unplug the power cable for 5 seconds, then reconnect the cable. Press and hold the power button (for about 2 seconds), then release. ■ Reset the frame. Press the Play and Power buttons (see page i) at the same time, and hold for 5 seconds. 9 www.kodak.com/go/support