Kodak 8847121 User Guide - Page 89
USB connection issues, Windows 2000 or Windows XP.
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USB connection issues The USB verification tool will check your operating system and hardware capability to determine if you have a functioning USB 2.0 or if you need to install a USB card. Your operating system is correctly configured to support USB 2.0. If a functioning USB 2.0 port is present, this dialog box will be displayed. Your operating system supports USB 2.0, however, a USB 1.1 port was found • If your PC does not have a USB 2.0 port installed, install a USB 2.0 Accessory card. • If a USB 2.0 port or card is installed and the USB test tool does not recognize the USB card as 2.0, install or update the drivers for that card. Your operating system only supports USB 1.1 A-61527 May 2006 There are some host PC operating systems that do not support USB 2.0, but support USB 1.1 (e.g., Windows 98SE). The Kodak i55 and i65 Scanners are rated and designed to operate with USB 2.0, but will function in a USB 1.1 port, however, the scanner will only perform at a USB 1.1 speed. Solutions: • Update your operating system to one that supports USB 2.0, such as, Windows 2000 or Windows XP. • You may add a USB 2.0 card but will function only as a USB 1.1. 85