Kodak C433 User's Guide - Page 43

Camera/computer communications - driver

Page 43 highlights

Troubleshooting If... Try one or more the following Camera freezes up I Turn the camera off, then back on. Make sure the camera is turned off when a card is before inserting or removing a card. inserted or removed. Memory card full. I Insert a new card (page 3), transfer pictures to the computer (page 13), or delete pictures (page 11). Memory card and internal memory full. I Transfer pictures to the computer (page 13), then format the card or internal memory (page 20). Caution: Formatting a card deletes all pictures and videos, including protected files. Camera/computer communications If... Try one or more of the following The computer does I Visit www.kodak.com/go/c433support. not communicate I Turn on the camera (page 2). with the camera. I Install new batteries (page 1) or charge rechargeable batteries. I See the Power Management section of the computer user's guide to disable this feature. I Connect cable to camera and computer port (page 13). I Install the software (page 12). I Disconnect the USB cable. Close all open applications. Re-install the software (page 12). I Disconnect camera from the computer. Close all software applications, reconnect camera. Cannot transfer pictures. (The Add New Hardware Wizard cannot locate drivers.) I Disconnect USB cable. (If using camera dock or printer dock, disconnect cable and remove camera from dock). Close all open applications. Re-install the software (page 12). www.kodak.com/go/support 37

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Troubleshooting
www.kodak.com/go/support
37
Camera/computer communications
Camera freezes up
when a card is
inserted or
removed.
Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
Memory card full.
Insert a new card (
page 3
), transfer pictures to the computer
(
page 13
), or delete pictures (
page 11
).
Memory card and
internal memory
full.
Transfer pictures to the computer (
page 13
), then format the card or
internal memory (
page 20
).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
If...
Try one or more of the following
The computer does
not communicate
with the camera.
Visit
www.kodak.com/go/c433support
.
Turn on the camera (
page 2
).
Install new batteries (
page 1
) or charge rechargeable batteries.
See the Power Management section of the computer user’s guide to
disable this feature.
Connect cable to camera and computer port (
page 13
).
Install the software (
page 12
).
Disconnect the USB cable. Close all open applications. Re-install the
software (
page 12
).
Disconnect camera from the computer. Close all software applications,
reconnect camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
Disconnect USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (
page 12
).
If...
Try one or more the following