Kodak I810 Installation Guide - Page 15

New Equipment, Warranty, United, States and Canada, On-site Terms and Conditions, Coverage - kms

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New Equipment Warranty  United States and Canada On-site Terms and Conditions  United States and Canada Kodak warrants that these products are: • Free from defects in materials and workmanship, and • will function properly for a period of 90 (ninety) days from date of purchase. The warranty rights shall survive resale of these products. New equipment warranty coverage is available for DI products located within the contiguous United States; Oahu, Hawaii; Anchorage, Alaska In Canada, coverage is available within 325 road Km of a Kodak Service City; excluding Yukon and Northwest Territories, Northern Quebec, Labrador, and other remote areas. Generally, all items of the system that are mechanically, electronically, or remotely interconnected, as well as, all items of software that interface or are networked together, must be inspected, tested and adjusted as one operating unit to diagnose and correct malfunctions effectively. 1. Coverage Kodak will provide telephone support and perform on-site maintenance, including any adjustments and/or replacement of parts (except supply items and consumables as referenced in the Product Operator Manual), required to maintain equipment in an operating condition which is consistent with Kodak's specifications. 2. How to Obtain Service Call Kodak's Customer Support Center. The Kodak K-number (located on the equipment) must be provided. USA call: 1 (800) 356-3253 Toronto, Canada: (416) 766-8233 All other areas of Canada call: 1 (800) 465-6325 3. Days and Hours of Coverage Coverage is not provided on National holidays; in the USA: New Years, Memorial, Independence, Labor, Thanksgiving and Christmas days, in Canada: New Years, Canada, Victory, Labour, Thanksgiving and Christmas days. Service outside Coverage Hours is provided on a Best Effort basis and at prevailing Kodak Per Call rates. Coverage Hours: This warranty covers service during Kodak's normal working hours, usually 8:00 a.m. to 5:00 p.m. customer local time, Monday through Friday. 12 A-61176 November 2001

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12
A-61176
November 2001
New Equipment
Warranty
°
United
States and Canada
On-site Terms and Conditions
°
United States and Canada
Kodak warrants that these products are:
•
Free from defects in materials and workmanship, and
•
will function properly for a period of 90 (ninety) days from date of
purchase.
The warranty rights shall survive resale of these products.
New equipment warranty coverage is available for DI products located
within the contiguous United States; Oahu, Hawaii; Anchorage, Alaska In
Canada, coverage is available within 325 road Km of a Kodak Service
City; excluding Yukon and Northwest Territories, Northern Quebec,
Labrador, and other remote areas. Generally, all items of the system
that are mechanically, electronically, or remotely interconnected, as well
as, all items of software that interface or are networked together, must
be inspected, tested and adjusted as one operating unit to diagnose and
correct malfunctions effectively.
1.
Coverage
Kodak will provide telephone support and perform on-site
maintenance, including any adjustments and/or replacement of parts
(except supply items and consumables as referenced in the Product
Operator Manual), required to maintain equipment in an operating
condition which is consistent with Kodak's specifications.
2.
How to Obtain Service
Call Kodak’s Customer Support Center. The Kodak K-number
(located on the equipment) must be provided.
USA call: 1 (800) 356-3253
Toronto, Canada: (416) 766-8233
All other areas of Canada call: 1 (800) 465-6325
3.
Days
and
Hours
of
Coverage
Coverage is not provided on National holidays; in the USA: New
Years, Memorial, Independence, Labor, Thanksgiving and Christmas
days, in Canada: New Years, Canada, Victory, Labour, Thanksgiving
and Christmas days.
Service outside Coverage Hours is provided
on a Best Effort basis and at prevailing Kodak Per Call rates.
Coverage Hours: This warranty covers service during Kodak’s
normal working hours, usually 8:00 a.m. to 5:00 p.m. customer local
time, Monday through Friday.