Kodak M820 User Manual - Page 36

Troubleshooting and support If... Try one or more of the following Music doesn't play. I Make sure the volume is turned up (see page ii). I If your frame has songs you purchased, they may be protected files. Convert the files to standard (unprotected) AAC or MP3 formats. You set automatic I Make sure you Enabled the on/off setting after you set the times, on/off but the frame then press OK (not Back). See page 25. doesn't turn on and off I If your frame loses power, the clock returns to the factory setting at the specified times. and auto on/off times are disabled. See Resetting the clock after losing power, page 30. Resetting the clock after losing power If you turn off the power on the frame or otherwise lose power for half a day or more, the clock time returns to the factory setting and the automatic on/off times, if set, are disabled. I When you turn the frame back on, the set time screen appears on the frame. I Slide to set the hour. Tap the left/right arrows to highlight the previous or next setting (hour and minutes), then slide to adjust the setting. I Tap OK. The Home screen appears. The time is reset and the automatic on/off times (if set) are re-enabled. It is not necessary to reset the on/off times. NOTE: If you exit the set time screen without setting the time, you can manually reset the clock and re-enable the automatic on/off times (see page 25). It is not necessary to reset the on/off times. Picture frame/computer communications If... Try one or more of the following Cannot copy pictures to my computer. Cannot see my frame as a removable drive. I Make sure your computer is on. I Make sure the USB cable is securely connected (page 17). I Make sure the power button on the frame is On (page ii). 30 www.kodak.com/go/support