Kodak W1020 User Manual - Page 22
Solving frame problems - firmware
UPC - 041778594797
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4 Solving frame problems For step-by-step product support, visit www.kodak.com/go/digitalframesupport and select Interactive Troubleshooting & Repairs. Or open EASYSHARE Digital Display Software on your computer and click Tools → Wireless Troubleshooter. Troubleshooting wireless network connection Problem Possible causes and/or solutions Frame cannot connect to I Make sure you have a wireless router and that it is the wireless network - broadcasting the SSID, or enter the SSID manually. "Wireless network not found" appears. I Make sure you are within the operating range of the network. Move the frame into the same room with the router. I Make sure your frame is using the latest firmware. Check www.kodak.com/go/digitalframesupport for updates. I If your network security is enabled, see page 8 to enter your security key (WEP or WPA). The person who set up your network can help you with this information. Cannot set up or view Web content wirelessly. I Install the software that came with your frame (see page 10). I Make sure your frame is connected to your wireless network (see page 13). For more possible causes/solutions, see Troubleshooting in the extended user guide at www.kodak.com/go/digitalframesupport. 22 www.kodak.com/go/easysharecenter