Konica Minolta PS5000C MKII PS5000C MKII User Manual - Page 81
Troubleshooting
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Chapter 5 Troubleshooting 2 Troubleshooting 2.1 Errors shown on the personal computer screen Error message "Scanner - Hardware error" Action • Turn off the power switch of the Scanner, and turn it on again. Restart the personal computer. "Scan head positioning error" "I/F error" "Adjustment Failure" "Failed to read the PS5K_adj.dat." • After confirming that the USB cable is connected, turn ON the power switch of the Scanner again and restart the computer. During "Setup" adjustment: • Verify that the chart is an adjustment chart. • Verify that there is no dirt on the chart. • Place the chart in the correct position. Reinstall the driver. 5-3
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Chapter 5 Troubleshooting
5-3
2
Troubleshooting
2.1
Errors shown on the personal computer screen
Error message
Action
“Scanner - Hardware error”
“Scan head positioning error”
•
Turn off the power switch of the Scanner, and turn
it on again. Restart the personal computer.
“I/F error”
•
After confirming that the USB cable is connected,
turn ON the power switch of the Scanner again and
restart the computer.
“Adjustment Failure”
During “Setup” adjustment:
•
Verify that the chart is an adjustment chart.
•
Verify that there is no dirt on the chart.
•
Place the chart in the correct position.
“Failed to read the PS5K_adj.dat.”
Reinstall the driver.