Konica Minolta bizhub C3850 bizhub C3850/C3350 Maintenance/Troubleshooting Use - Page 14

[Maintenance/Troubleshooting]

2-2

2.1

Checking the status of consumables

2

2

Checking and Replacing Consumables

2.1

Checking the status of consumables

Consumables replacement messages

Users will be informed of the time to replace consumables via a message displayed on the screen.

Checking the consumable level

Check the status of consumables (consumption level) using the

Touch Panel

. If necessary, each level can

be printed in list form.

1

Tap [Utility] - [Check Consumable Life].

2

Check the status of consumables.

%

To print a consumption level list, tap [Print], select [Print], then tap [OK].

d

Reference

If a warning such as for toner replacement or a paper jam occurs on this machine, it can be sent to a registered

E-mail address. For information on the setting procedure, refer to Chapter 1 "Using Web Connection" in [Us-

er's Guide Applied Functions].

Message

Description

Reference

[Toner is low.]

The toner is about to run out.

Prepare the specified

Toner Cartridge

.

-

[Replace toner]

Toner is depleted. Replace the

Toner Cartridge

.

page 2-3

[Replace imaging unit]

The operating life of the

Imaging Unit

has expired.

Replace the

Imaging Unit

.

page 2-7

[Replace Image Transfer Belt

Unit]


Transfer Belt Unit

has ex-

pired. Printing is possible, but the printing quality is not

assured.

Replace the

Transfer Belt Unit

.

page 2-15

[Replace Toner Filter]


Toner Filter

has expired.

Replace the

Toner Filter

.

page 2-20

[Replace Fusing Unit]


Fusing Unit

has expired.

Printing is possible, but the printing quality is not as-

sured.

Replace the

Fusing Unit

.

page 2-22

[Waste Toner Box will require

replacement soon.]

The

Waste Toner Bottle

will become full soon.

Prepare a new

Waste Toner Bottle

.

-

[Waste Toner Box Full]

The

Waste Toner Bottle

will become full soon.

Replace the

Waste Toner Bottle

.

page 2-12

[Replace Transfer Roller Unit]


Transfer Roller

has expired.

Printing is possible, but the printing quality is not as-

sured.

Replace the

Transfer Roller

.

page 2-13

Section	Page
Table of contents	2
1 Cleaning This Machine	5
1.1 Before getting started	5
1.2 Cleaning	7
1.2.1 Cleaning the outside of this machine	7
Control Panel	7
Exhaust Air Duct	7
Outer Covers	7
Original Glass	8
Original Cover Pad	8
1.2.2 Cleaning the Paper Feed Rollers	8
Cleaning the Paper Feed Rollers of the Manual Feed Tray	8
Cleaning the Paper Feed Unit of Tray 1/2/3	9
Cleaning the Transport Roller of Tray 2/3	9
Cleaning the Paper Feed Roller of the ADF	10
1.2.3 Cleaning the Laser Lenses	11
2 Checking and Replacing Consumables	14
2.1 Checking the status of consumables	14
Consumables replacement messages	14
Checking the consumable level	14
2.2 Replacing consumables	15
2.2.1 Replacing a Toner Cartridge	15
Handling a Toner Cartridge	15
Storing Toner Cartridges	15
Replacement procedure	15
2.2.2 Replacing an Imaging Unit	19
2.2.3 Replacing a Waste Toner Bottle	24
2.2.4 Replacing the Transfer Roller	25
2.2.5 Replacing the Transfer Belt Unit	27
2.2.6 Replacing a Toner Filter	32
2.2.7 Replacing a Fusing Unit	34
2.2.8 Replacing a Staple Kit	38
3 Clearing a Paper Jam	42
3.1 To prevent a paper jam	42
3.2 When a paper jam has occurred	43
3.2.1 Paper jam message screen	43
3.2.2 Clearing a paper jam in the Manual Feed Tray or Transfer Roller	43
Clear procedure	44
3.2.3 Clearing a paper jam in Tray 1	45
Clear procedure	45
3.2.4 Clearing a paper jam in Tray 2/3	47
3.2.5 Clearing a paper jam in ADF	48
3.2.6 Clearing a paper jam in the Duplex Option	49
3.2.7 Clearing a paper jam in the Fusing Unit	50
Clear procedure	51
3.3 Troubleshooting for paper jam	54
3.4 Clearing a Staple Jam	56
4 Troubleshooting	59
4.1 The power is not turned on	59
4.2 The Touch Panel is not displayed	60
4.3 Cannot print	61
4.3.1 Cannot print	61
4.3.2 Problems on print quality	64
4.3.3 When the bit count does not match between the server and the client	65
4.4 Cannot perform network scanning	67
4.5 Cannot perform fax/internet fax	68
4.5.1 Cannot perform Fax TX	68
4.5.2 Cannot perform Fax RX	69
4.6 Cannot perform copy	70
4.7 Trouble in use of Finisher FS-P03	72
4.8 Major messages and actions	73
Warning messages	73
Error messages	74
Service call	76
5 Checking Counters	78
5.1 Checking the counter	78

Konica Minolta bizhub C3850 bizhub C3850/C3350 Maintenance/Troubleshooting Use - Page 14

Checking and Replacing Consumables, 2.1 Checking the status of consumables - transfer belt

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