Konica Minolta bizhub C3850FS bizhub C3850FS/C3850/C3350 Maintenance/Troublesh - Page 15

[Maintenance/Troubleshooting]

2-2

2.1

Checking the status of consumables

2

2

Checking and Replacing Consumables

2.1

Checking the status of consumables

Consumables replacement messages

Users will be informed of the time to replace consumables via a message displayed on the screen.

Checking the consumable level

Check the status of consumables (consumption level) using the

Touch Panel

. If necessary, each level can

be printed in list form.

1

Tap [Utility] - [Check Consumable Life].

2

Check the status of consumables.

%

To print a consumption level list, tap [Print], select [Print], then tap [OK].

d

Reference

If a warning such as for toner replacement or a paper jam occurs on this machine, it can be sent to a registered

E-mail address. For information on the setting procedure, refer to Chapter 1 "Using Web Connection" in [Us-

er's Guide: Applied Functions].

Message

Description

Reference

[Toner is low.]

The toner is about to run out.

Prepare the specified

Toner Cartridge

.

-

[Replace toner]

Toner is depleted. Replace the

Toner Cartridge

.

page 2-3

[Imaging Unit will require re-

placement soon.]

The operating life of the

Imaging Unit

has expired.

Replace the

Imaging Unit

.

page 2-6

[Image Transfer Belt Unit will

require replacement soon.]


Transfer Belt Unit

has ex-

pired. Printing is possible, but the printing quality is not

assured.

Replace the

Transfer Belt Unit

.

page 2-16

[Toner Filter will require re-

placement soon.]


Toner Filter

has expired.

Replace the

Toner Filter

.

page 2-22

[Fusing Unit will require re-

placement soon.]


Fusing Unit

has expired.

Printing is possible, but the printing quality is not as-

sured.

Replace the

Fusing Unit

.

page 2-23

[Waste Toner Box will require

replacement soon.]

The

Waste Toner Bottle

will become full soon.

Prepare a new

Waste Toner Bottle

.

-

[Waste Toner Box Full]

The

Waste Toner Bottle

will become full soon.

Replace the

Waste Toner Bottle

.

page 2-12

[Transfer Roller Unit will re-

quire replacement soon.]


Transfer Roller

has expired.

Printing is possible, but the printing quality is not as-

sured.

Replace the

Transfer Roller

.

page 2-14

[Replace Staples]

The staples in the

Finisher

have run out.

Replace the Staple Cartridge.

page 2-27

Section	Page
Table of contents	2
1 Cleaning This Machine	5
1.1 Before getting started	5
1.2 Cleaning	7
1.2.1 Cleaning the outside of this machine	7
Control Panel	7
Exhaust Air Duct	7
Outer Covers	7
Original Glass	8
Original Cover Pad	8
1.2.2 Cleaning the Paper Feed Rollers	8
Cleaning the Paper Feed Rollers of the Manual Feed Tray	8
Cleaning the Paper Feed Unit of Tray 1/2/3	9
Cleaning the Transport Roller of Tray 2/3	9
Cleaning the Paper Feed Roller of the ADF	10
1.2.3 Cleaning the laser lenses	11
2 Checking and Replacing Consumables	15
2.1 Checking the status of consumables	15
Consumables replacement messages	15
Checking the consumable level	15
2.2 Replacing consumables	16
2.2.1 Replacing a Toner Cartridge	16
Handling a Toner Cartridge	16
Storing Toner Cartridges	16
Replacement procedure	17
2.2.2 Replacing an Imaging Unit	19
2.2.3 Replacing a Waste Toner Bottle	25
2.2.4 Replacing the Transfer Roller	27
2.2.5 Replacing the Transfer Belt Unit	29
2.2.6 Replacing a Toner Filter	35
2.2.7 Replacing a Fusing Unit	36
2.2.8 Replacing a Staple Kit SK-602	40
2.2.9 Replacing a Staple Kit SK-501	43
3 Clearing Paper Jam and Staple Jam	46
3.1 To prevent a paper jam	46
3.2 When a paper jam has occurred	47
3.2.1 Paper jam message screen	47
3.2.2 Clearing a paper jam in the Manual Feed Tray or Transfer Roller	47
Clear procedure	48
3.2.3 Clearing a paper jam in Tray 1	49
Clear procedure	49
3.2.4 Clearing a paper jam in Tray 2/3	51
3.2.5 Clearing a paper jam in the ADF	52
3.2.6 Clearing a paper jam in the Duplex Option	54
3.2.7 Clearing a paper jam in the Fusing Unit	55
Clear procedure	55
3.2.8 Clearing a paper jam in the Finisher (bizhub C3850FS only)	58
3.3 Troubleshooting for paper jam	59
3.4 Clearing a staple jam	61
3.4.1 Clearing a staple jam in the Staple Kit SK-501	61
3.4.2 Clearing a staple jam in the Staple Kit SK-602	63
4 Troubleshooting	66
4.1 The power is not turned on	66
4.2 The Touch Panel is not displayed	67
4.3 Cannot print	68
4.3.1 Cannot print	68
4.3.2 Problems on print quality	71
4.3.3 When the bit count does not match between the server and the client	72
4.4 Cannot perform network scanning	74
4.5 Cannot perform fax/internet fax	75
4.5.1 Cannot perform Fax TX	75
4.5.2 Cannot perform Fax RX	76
4.6 Cannot perform copy	77
4.7 Trouble in use of Finisher FS-P03	79
4.8 Trouble in use of Finisher (bizhub C3850FS)	80
4.9 Major messages and actions	81
Warning messages	81
Error messages	82
Service call	85
5 Checking Counters	87
5.1 Checking the counter	87

Konica Minolta bizhub C3850FS bizhub C3850FS/C3850/C3350 Maintenance/Troublesh - Page 15

Checking and Replacing Consumables, 2.1 Checking the status of consumables - transfer belt

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