Konica Minolta bizhub C550 bizhub C550 Print Operations User Manual - Page 405

Troubleshooting 11 Symptom Probable cause Action The machine does not start printing although the print job was completed on the computer. The printer driver selected for printing is not compatible with the printer controller. The network cable, or USB cable is disconnected. Check the printer name selected. Check that the cable is connected properly. An error has occurred in this ma- Check this machine's control chine. panel. A print job is queued in this machine, delaying printing. Check the job order on the Active Jobs list of the machine's control panel. "Save in User Box" was selected for the print job. Check if the print job is stored on the Box screen of this machine's control panel. "Secure Print" was selected for the print job. Check if the print job is held on the Secure Print User Box screen of this machine's control panel. If the account track settings have been applied, an unregistered department name (or password) may have been entered. Enter the correct department name (or password). If the authentication settings have been applied, an unregistered user name (or password) may have been entered. Enter the correct user name (or password). Available computer memory space is not sufficient. Perform a test print to check whether printing is possible. The connection of this machine to Consult with the network administhe network is not yet established trator. (while connecting to a network). The enhanced security mode may be enabled on this machine. Specify the authentication settings in the enhanced security mode. For details, consult with the network administrator. If the problem persists after all of these procedures have been performed, read the User's Guide [Copy Operations]. C550 11-2