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Kyocera FS 820 KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 61

Firmware Upgrade, Firmware Upgrade Risks, Firmware Upgrade Risks and Recovery Options - review

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7 Firmware Upgrade The Firmware Upgrade Wizard provides a quick and easy means of installing the most current firmware on devices. The upgrade will be performed only on models that match the selected master firmware file. The master firmware file must be obtained from the administrator in advance. Firmware Upgrade is not available for all models. For a list of supported models, see the Readme file. Before performing a firmware upgrade, TCP ports 800-810 must be available and not blocked by a firewall. Firmware Upgrade Risks There are potential risks associated with using the Firmware Upgrade Wizard. Before you select any options for the upgrade, the beginning page in the upgrade wizard requires that you acknowledge, understand, and accept the potential risk. When preparing a firmware upgrade, review the process with your dealer or service organization and establish contingency plans. Warning: If a device is turned off or loses power at a critical point during the upgrade, the device could become inoperable and require servicing to replace damaged components. Risks and recovery options can differ depending on the type of upgrade. The Firmware Upgrade Risks and Recovery Options section describes some of the issues involved. Firmware Upgrade Risks and Recovery Options The following sections describe different states of the system when errors can occur and their recovery options for the device and the warning or an action to be taken. Danger period during an upgrade Any Device Do not turn off the device when the Status in Firmware View displays the device as Upgrading. Check for the new firmware version in the Firmware View to ensure the device has completed the upgrade. System/Fax Do not turn off the device when the device operation panel displays Erasing, Writing, or Downloading. For the System, processing time is about 3 to 5 minutes; for FAX, processing time is 1 to 2 minutes. IB-2x No indication of the upgrade is displayed on the device operation panel. Check for the new firmware version in Firmware View to ensure whether the upgrade has completed for each device. Processing time is about 30 seconds. KMnet Viewer 7-1

Section	Page
Table of Contents	3
1 Quick Start	7
Starting and Logging in	7
Editing Authentication Options	7
Device Discovery	8
Adding Devices	8
Custom Options for Adding Devices	8
Automatic Device Discovery	9
Scheduling Automatic Device Discovery	9
Excluded Devices	9
Excluding a Device from Discovery	9
Including a Device	9
User Interface	10
Main Menu	10
My Views Pane	10
Default Views Pane	10
Device List Pane	10
Identifying Status Icons	10
Customizing the Device List	11
Sorting Rows in the Device List	11
Expanding a Row in the Device List	11
Closing the Application Window	12
2 View Management	13
View As	13
Default Views	13
Map View	14
Importing a Map Background	14
Adjusting the Map Size	14
Clearing a Map Background	15
My Views	15
Adding a New Folder to My Views	15
Renaming a Folder or View	15
Removing a Device or Account from View	16
Searches	16
Quick Searching	16
Advanced Searching	16
Dynamic View	17
Adding a Dynamic View	17
Manual View	18
Adding a Manual View Using Selection	18
Folder Reports	18
Creating and Exporting a Folder Report	18
Updating a View	19
Duplicating a View	19
Renaming a View	19
Deleting a View	19
Resizing the View Areas	20
Refresh	20
3 Device	21
Device Properties	21
Displaying Device Properties	21
Displaying Device Home Page	22
Administrator Login	22
Address Book	22
Adding Contacts	23
Adding Groups	23
Adding a Contact to a Group	23
Deleting a Contact From a Group	23
Deleting Contacts and Groups	24
Editing Contacts and Groups	24
Copying Contacts and Groups	24
Searching the Address Book	25
One Touch Keys	25
Adding One Touch Keys	25
Searching One Touch Keys	26
Viewing and Editing One Touch Key Properties	26
Device Users	26
Adding Device Users	26
Setting a Simple Login Key	27
Searching the Device User List	27
Jobs	28
Showing Job Detail	28
Exporting the Job Log	28
Searching a Job List	28
Stored Jobs	29
Viewing Stored Jobs	29
Printing Stored Jobs	29
Printing a Stored Job List	29
Deleting Stored Jobs	29
Document Box	30
Viewing and Editing a Document Box	30
Adding a Document Box	31
Deleting a Document Box	31
Exporting a Document Box List	32
Document Properties	32
Document Views	32
Downloading a Document	32
Searching a Document Box	32
Moving Documents Between Document Boxes	33
Virtual Mailbox	33
Viewing Virtual Mailboxes	33
Deleting Virtual Mailboxes	33
Exporting a Virtual Mailbox List	34
Advanced Virtual Mailbox Options	34
Selecting Advanced Virtual Mailbox Options	34
Adding a New Virtual Mailbox	35
Editing a Virtual Mailbox	35
Device Notification Settings	35
Setting a Device Notification	35
Advanced Menu	36
Authentication Settings	37
Setting User Authentication	37
Setting Network User Property	37
Permitting Jobs with Unknown IDs	38
Enabling Simple Login	38
Setting ID Card Login	39
Network Groups	39
Network Groups List	39
Adding or Editing a Network Group	39
Deleting Network Groups	40
Setting Group Authorization	40
Searching the Group List	41
TCP Send Data	41
Sending TCP Data	41
4 Account	43
Administrator Login	43
Adding Account Devices	43
Creating a New Account	43
Account Properties	44
Device Accounts	45
Account Devices	45
Viewing Accounts and Devices	45
Counter Reports	45
Automatic Counter Reset	46
Creating a Counter Report	46
Viewing and Changing Counter Report Settings	46
Manage Device	46
Managing an Account Device	46
Hiding or Showing Unmanaged Devices	47
Reset Counters	47
Resetting Job Accounting Counters	47
Accounting Notification Settings	47
Setting an Accounting Notification	47
Device Accounting Settings	48
Accessing Device Accounting Settings	48
Enabling or Disabling Job Accounting	48
Selecting Media Type Counters	49
Handling Errors	49
Setting Permit Processing and Copy Counter	50
Accounting Multi-Set	50
Setting Multiple Accounting Devices	50
Selecting Accounting Settings in Multi-Set	50
Selecting Accounting Source Settings	51
Creating Settings From a Device	51
Creating Settings From a File	51
Creating New Settings	52
Export	52
Exporting Accounting Information	52
Exporting Counter Information	53
Exporting Account ID List	53
5 Communication Settings	54
Setting Device Communications	54
TCP/IP Port	54
Setting the Port Number in Command Center	54
Communication Timeout	55
SNMP Communication Retries	55
Secure Protocol Settings	55
Login Settings	55
Account Polling Settings	55
Device Polling Settings	56
6 Multi-Set	57
Setting Multiple Devices	57
Selecting Settings in Multi-Set	57
Creating Settings From a Device	58
Creating Settings From a File	58
Creating New Settings	59
Overwriting Settings	59
7 Firmware Upgrade	61
Firmware Upgrade Risks	61
Firmware Upgrade Risks and Recovery Options	61
Performing Firmware Upgrade	62
Acknowledgement of Risks	63
Selecting a Firmware Upgrade File	63
Confirming Selected Firmware	63
Verifying Upgrade Settings	63
Authorizing Firmware Upgrade	64
Beginning Firmware Upgrade	64
Canceling Firmware Upgrade	64
Saving the Firmware Upgrade Export File	64
8 Workspaces	66
Adding a New Workspace	66
Opening an Existing Workspace	66
Import and Export Workspaces	66
Importing a File to a New Workspace	67
Exporting a Workspace to a File	67
Exporting a View to a File	67
Exporting a List, Devices, or Account Information to a File	68
Viewing Recent Workspaces	68
9 Options	70
Editing Device Polling Options	70
Editing Account Polling Options	70
Editing SNMP Trap Options	71
Editing E-mail Options	72
Editing Authentication Options	72

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7 Firmware Upgrade

The

Firmware Upgrade Wizard

provides a quick and easy means of installing

the most current firmware on devices. The upgrade will be performed only on

models that match the selected master firmware file. The master firmware file

must be obtained from the administrator in advance.

Firmware Upgrade

is not available for all models. For a list of supported

models, see the

Readme

file.

Before performing a firmware upgrade, TCP ports 800-810 must be available

and not blocked by a firewall.

Firmware Upgrade Risks

There are potential risks associated with using the

Firmware Upgrade Wizard

Before you select any options for the upgrade, the beginning page in the

upgrade wizard requires that you acknowledge, understand, and accept the

potential risk. When preparing a firmware upgrade, review the process with your

dealer or service organization and establish contingency plans.

Warning:

If a device is turned off or loses power at a critical point during the

upgrade, the device could become inoperable and require servicing to replace

damaged components.

Risks and recovery options can differ depending on the type of upgrade. The

Firmware Upgrade Risks and Recovery Options

section describes some of

the issues involved.

Firmware Upgrade Risks and Recovery Options

The following sections describe different states of the system when errors can

occur and their recovery options for the device and the warning or an action to

be taken.

Danger period during an upgrade

Any Device

Do not turn off the device when the Status in

Firmware View

displays the

device as Upgrading. Check for the new firmware version in the Firmware

View to ensure the device has completed the upgrade.

System/Fax

Do not turn off the device when the device operation panel displays

Erasing

Writing

, or

Downloading

. For the System, processing time is about 3 to 5

minutes; for FAX, processing time is 1 to 2 minutes.

IB-2x

No indication of the upgrade is displayed on the device operation panel.

Check for the new firmware version in

Firmware View

to ensure whether the

upgrade has completed for each device. Processing time is about 30

seconds.

KMnet Viewer

7-1