Kyocera KM-1820 1820 Operation Guide (Basic Edition) Rev-1.1 - Page 70

Symptom, Check Item, Corrective Action, Reference - troubleshooting

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Page 70 highlights

Troubleshooting Symptom Check Item Corrective Action Black or white bands on copies. Is the charger cleaner in the Remove the process unit and CLEANER HOME POSITION? return the charger cleaner to its home position. If you are using the optional document processor, is the slit glass dirty? Clean the slit glass. It is also possible to use the Scan Noise Reduction function to make black lines on the copies less apparent. For details, refer to the Advanced Operation Guide. Skewed copies. Were the originals placed correctly? When placing originals on the platen, align them against the upper left corner. When placing originals in the optional document processor, align the width guides securely before inserting the originals. Frequent paper jams. Is the paper loaded properly in Load the paper properly. the cassette? Is the paper curled, folded or wrinkled? Replace the paper with new paper. Is there any jammed paper or loose scraps of paper remaining inside the machine? Carry out the appropriate procedure to remove the paper. Does the registered paper size match the size you are actually using? Be sure the registered paper size matches the size you are actually using. The Add Toner indicator doesn't go out after replacing the toner container. Did you shake the new toner container enough? Shake the toner container horizontally 5 or 6 times. Reference page 5-4 page 5-1 page 4-1 - page 2-1 - page 6-7 - page 5-3 6-2 OPERATION GUIDE

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Troubleshooting
6-2
OPERATION GUIDE
Black or white bands
on copies.
Is the charger cleaner in the
CLEANER HOME POSITION
?
Remove the process unit and
return the charger cleaner to
its home position.
page 5-4
If you are using the optional
document processor, is the slit
glass dirty?
Clean the slit glass.
It is also possible to use the
Scan Noise Reduction function
to make black lines on the
copies less apparent. For
details, refer to the
Advanced
Operation Guide
.
page 5-1
Skewed copies.
Were the originals placed
correctly?
When placing originals on the
platen, align them against the
upper left corner.
page 4-1
When placing originals in the
optional document processor,
align the width guides securely
before inserting the originals.
—
Frequent paper jams.
Is the paper loaded properly in
the cassette?
Load the paper properly.
page 2-1
Is the paper curled, folded or
wrinkled?
Replace the paper with new
paper.
—
Is there any jammed paper or
loose scraps of paper
remaining inside the machine?
Carry out the appropriate
procedure to remove the
paper.
page 6-7
Does the registered paper size
match the size you are actually
using?
Be sure the registered paper
size matches the size you are
actually using.
—
The Add Toner
indicator doesn’t go
out after replacing
the toner container.
Did you shake the new toner
container enough?
Shake the toner container
horizontally 5 or 6 times.
page 5-3
Symptom
Check Item
Corrective Action
Reference