Kyocera KM-C830D Scan System C Operation Guide (Functions Edition) - Page 224
A-3, Procedure for Correction
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Error Codes Error Code E021 E022 E023 E030 E031 E032 E033 Cause of Error Procedure for Correction The destination for the e-mail is listed under the restricted domain names, or is not listed under the permitted domain name. The mail contained an e-mail address that the SMTP server can not find. The SMTP server is not operating properly. The destination computer can not be found. Either the Scanner File Utility is not running or it is already communicating with another scanner. The scanner attempted to transmit image data, but the registered password did not match the password in the destination computer. During the Scan to PC operation, the hard disk on the destination computer ran out of available space. The versions of the Scanner File Utility do not match. • Check the restricted and/or permitted domain names, and adjust the settings as necessary. • Check to make sure that the destination email was entered correctly. Check to make sure that the destination e-mail address was entered correctly. Check with your network administrator to find out whether or not the SMTP server is working properly. • Check to make sure that the Scanner File Utility is running properly in that computer, or whether it is already connected to another scanner. • Check to make sure that there are no problems with any connections, such as checking that the network cables are connected properly. Check the password that is set in the destination computer. Increase the available space on the destination computer's hard disk and then try the operation again. Check the versions of the Scanner File Utility software. Page A-3