LG 32QP880-B Owners Manual - Page 25

Troubleshooting

Page 25 highlights

ENGLISH •• [DisplayPort Version]: Set DisplayPort Version to the same version as the connected external device. ([1.4], [1.2], [1.1]) To use the HDR function, set to [1.4]. •• [Buzzer]: This feature lets you set the sound generated from Buzzer when your monitor powers on. •• [OSD Lock]: This feature disables the configuration and adjustment of menus. -- [On]: Enables [OSD Lock]. -- [Off]: Disables [OSD Lock]. NOTE •• The menus except the menus below are disabled. -- [Brightness] -- [Contrast] -- [Volume] -- [Input List] -- [Aspect Ratio] -- [OSD Lock] -- [Information] •• [Deep Sleep Mode]: When [Deep Sleep Mode] is [On], power consumption is minimized while the monitor is in standby mode. -- [On]: Enables [Deep Sleep Mode]. -- [Off]: Disables [Deep Sleep Mode]. •• [Information]: The following display information will be shown; [Total Power On Time], [Resolution]. [Settings] [General] [Reset to Initial Settings] •• [Do you want to reset your settings?] -- [Yes]: Returns to the default settings. -- [No]: Cancel the reset. NOTE •• The value of energy saving data may differ depending on panel and panel suppliers. •• If you select the option of [SMART ENERGY SAVING] is [High] or [Low], monitor luminance become higher or lower depend on source. •• USB HUB functions will not work in standby mode while [Deep Sleep Mode] is enabled in standby mode. TROUBLESHOOTING Nothing is displayed on the screen. •• Is the monitor's power cord plugged in? -- Check if the power cord is correctly plugged into the power outlet. •• Is the power LED on? -- Check the power cable connection and press the power button. •• Is the power on and the power LED displaying white? -- Check that the connected input is enabled ([Settings] [Input]). •• Is the [No Signal] message being displayed? -- This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and reconnect it. •• Is the [Out of Range] message being displayed? -- This occurs when signals transferred from the PC (graphics card) are out of the horizontal or vertical frequency range of the monitor. Please see the "PRODUCT SPECIFICATION" section of this manual to set the appropriate frequency. Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails. •• Did you select the appropriate resolution? -- If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or the recommended resolution. -- Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or misalignment of the display. -- The setting methods may be different depending on the computer or operating system, and some resolutions may not be available depending on the performance of the graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance. 25

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25
ENGLISH
[DisplayPort Version]: Set DisplayPort Version to the same version as the connected external device. ([1.4],
[1.2], [1.1]) To use the HDR function, set to [1.4].
[Buzzer]: This feature lets you set the sound generated from Buzzer when your monitor powers on.
[OSD Lock]: This feature disables the configuration and adjustment of menus.
-
[On]: Enables [OSD Lock].
-
[Off]: Disables [OSD Lock].
NOTE
The menus except the menus below are disabled.
-
[Brightness]
-
[Contrast]
-
[Volume]
-
[Input List]
-
[Aspect Ratio]
-
[OSD Lock]
-
[Information]
[Deep Sleep Mode]: When [Deep Sleep Mode] is [On], power consumption is minimized while the monitor is
in standby mode.
-
[On]: Enables [Deep Sleep Mode].
-
[Off]: Disables [Deep Sleep Mode].
[Information]: The following display information will be shown; [Total Power On Time], [Resolution].
[Settings]
[General]
[Reset to Initial Settings]
[Do you want to reset your settings?]
-
[Yes]: Returns to the default settings.
-
[No]: Cancel the reset.
NOTE
The value of energy saving data may differ depending on panel and panel suppliers.
If you select the option of [SMART ENERGY SAVING] is [High] or [Low], monitor luminance become higher or
lower depend on source.
USB HUB functions will not work in standby mode while [Deep Sleep Mode] is enabled in standby mode.
TROUBLESHOOTING
Nothing is displayed on the screen.
Is the monitor's power cord plugged in?
-
Check if the power cord is correctly plugged into the power outlet.
Is the power LED on?
-
Check the power cable connection and press the power button.
Is the power on and the power LED displaying white?
-
Check that the connected input is enabled ([Settings]
[Input]).
Is the [No Signal] message being displayed?
-
This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check
the cable and reconnect it.
Is the [Out of Range] message being displayed?
-
This occurs when signals transferred from the PC (graphics card) are out of the horizontal or vertical
frequency range of the monitor. Please see the "PRODUCT SPECIFICATION" section of this manual to set the
appropriate frequency.
Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.
Did you select the appropriate resolution?
-
If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the
resolution to 1080p or the recommended resolution.
-
Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a
dimmed screen, a truncated display area or misalignment of the display.
-
The setting methods may be different depending on the computer or operating system, and some
resolutions may not be available depending on the performance of the graphics card. If this is the case,
contact the manufacturer of the computer or graphics card for assistance.