LG 34UM68-P Owners Manual - Page 26
Control Panel > Display > settings, Microsoft Windows - drivers
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26 TROUBLESHOOTING ENEGNLGISH NOTE y yCheck if the graphics card's resolution or frequency is within the range allowed by the monitor and set it to the recommended (optimal) resolution in Control Panel > Display > settings. y yNot setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area, or misalignment of the display. y yThe setting methods may be different depending on the computer or operating system, and some resolutions may not be available depending on the performance of the graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance. y ySome graphics cards may not support 2560x1080 resolution. If the resolution cannot be displayed, contact the manufacturer of your graphics card. The display color is abnormal. Does the display appear discol-ored (16 colors)? Does the display color appear unstable or monochrome? Are there spots on the screen? y ySet the color to 24 bit (true color) or higher. In Windows, go to Con-trol Panel > Display > Settings > Color Quality. y yCheck if the signal cable is connected properly. Reconnect the cable or reinsert the PC's graphics card. y yWhen using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is normal for an LCD screen. It is not an error, nor is it related to the monitor's performance. Do you see an "Unrecognized monitor, Plug&Play (VESA DDC) monitor found" message? Have you installed the display driver? y yBe sure to install the display driver from the display driver CD (or diskette) that comes with your display. Or, you can also download the driver from our web site: http://www.lg.com. y yMake sure to check if the video card supports Plug&Play function. No sound from the headphone port or speaker. Are images displayed using DisplayPort or HDMI input without sound? y yTry increasing the volume using the button on the monitor. y ySet the audio output of the PC to the monitor you are using. On Microsoft Windows, go to Control Panel > Hardware and Sound > Sound > set the monitor as default device.