LG 42PM11 Owners Manual - Page 40

THIS LIMITED WARRANTY DOES NOT APPLY TO: • damage caused in shipping or transit • service required as a result of improper installation, including incorrect or insufficient AC supply (please consult the owner's manual for power supply requirements) • installation or repair of antenna systems, cable converters, cable company supplied equipment, or other components in a video system • set-up or adjustment on consumer controls, or damage caused by improper adjustments • damage caused by other system components • any panel that has been modified or incorporated into any other product • replacement of batteries on the remote control. • damage (including cosmetic damage), failure, loss or personal injury due to misuse, abuse, negli- gence, improper maintenance or storage, or to acts of nature or other causes beyond our control. (Causes beyond our control include but are not lim- ited to lightning strike, power surges, ages and water damage.) • image burn-in power out- • repair or replacement of warranted parts by other than LGE authorized service centers. • units purchased or serviced outside of the coverage area. • product where the original factory serial numbers have been removed, defaced or changed in any way. • product sold and labeled as "as is, where is" or sim- ilar disclaimer. The cost of repair or replacement under these excluded circumstances shall be borne by the consumer. CUSTOMER INTERACTIVE CENTER NUMBERS: To obtain customer assistance, product information or Dealer or Service locations Call 1-201-816-2000 24 hours a day, 365 days per year FOR SERVICE: Before you call for warranty For warranty service information, service, check please contact your operating guide - you may avoid a service call. the LGE Customer Interactive Center telephone number. When calling for service, please have your product model number, serial number and the date of purchase or the date of original installation available. If a replacement unit is required, under some circumstances you may be asked to provide a reserve deposit to the LGE Service Center against a credit card number as surety for advanced shipment. Your credit card will not be charged if you return the defective unit within 10 working days. If a replacement unit is received, please use the carton and packaging unit to the LG®Brand Service Center. from that unit in returning the defective Parts and service in accordance with the LGE warranty are LGE's responsibility and will be provided without charge. Other service requirements will be at the owner's expense. If you have problems in obtaining satisfactory warranty service, write or call the LGE Customer Interactive Center. Service may be provided by independently owned and operated service organizations. To assure proper credit and avoid unnecessary charges, you must obtain an LGE Return Authorization before returning any product to the LGE Service Center. Contact the Customer Interactive Center for details. TO CONTACT LGE Customer THE LGE CUSTOMER Interactive Center P.O. Box 240007 201 James Record Road Huntsville, Alabama 35824 http ://www.lgservice. com SERVICE CENTER BY MAIL: P/N : 3828VAO520B@