LG 65TR3BF-B Owners Manual - Page 19

Restart your PC., I have a problem with touch response.

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ENGLISH 19 I have a problem with touch response. •• Touch does not respond. -- This may occur when the USB cable between PC and monitor is not connected. Remove the USB cable and connect it again in 10 seconds. -- Make sure that your PC's power cord is firmly plugged into a power outlet and restart your PC. -- Touch may not respond when the system is down due to the unstable network. Reconnect the LAN cable or restart your PC. -- If your PC and monitor are not connected using a signal cable, touch does not respond. Check the signal cable connection. -- Touch may not respond when the monitor is powered off. Check the monitor power. -- If you do not use a grounded outlet, it may cause a break or touch error. Always connect the power cord to a grounded outlet. -- Check if the screen is currently on. -- A break or touch error may occur as below case. >>If touching the screen only with nail or fingertip >>If holding the touch pen or near the tip of the touch pen >>If using the touch pen while pressing it with strong force on the screen •• The location of a touch does not correspond to the touch coordinates. -- This may occur when the touch screen is not calibrated properly. Change your tablet PC settings. •• A touch is applied to a monitor other than the one I intended. -- This may occur if the monitor is not set as the default monitor when you are using multiple monitors. Set the monitor as the default monitor. -- This may occur when the touch screen is not calibrated properly. Change your tablet PC settings. •• Multi-touch does not respond. -- The content played (e.g. Flash Player, Paint, etc.) may not support Multi-touch points. Make sure that you use a content that supports Multi-touch point. -- Remove the USB cable and connect it again in 10 seconds. -- Run the content (e.g. Flash Player, Paint, etc.) again. -- Restart your PC. -- On the edge of the touch screen, multi-touch may work unstably. -- If the gap between two touch points is 20 mm (0.7 inches) or less, the touch error may occur.

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19
ENGLISH
I have a problem with touch response.
•
Touch does not respond.
-
This may occur when the USB cable between PC and monitor is not connected. Remove the USB cable and connect
it again in 10 seconds.
-
Make sure that your PC’s power cord is firmly plugged into a power outlet and restart your PC.
-
Touch may not respond when the system is down due to the unstable network. Reconnect the LAN cable or restart
your PC.
-
If your PC and monitor are not connected using a signal cable, touch does not respond. Check the signal cable
connection.
-
Touch may not respond when the monitor is powered off. Check the monitor power.
-
If you do not use a grounded outlet, it may cause a break or touch error. Always connect the power cord to a
grounded outlet.
-
Check if the screen is currently on.
-
A break or touch error may occur as below case.
> If touching the screen only with nail or fingertip
> If holding the touch pen or near the tip of the touch pen
>If using the touch pen while pressing it with strong force on the screen
•
The location of a touch does not correspond to the touch coordinates.
-
This may occur when the touch screen is not calibrated properly. Change your tablet PC settings.
•
A touch is applied to a monitor other than the one I intended.
-
This may occur if the monitor is not set as the default monitor when you are using multiple monitors. Set the
monitor as the default monitor.
-
This may occur when the touch screen is not calibrated properly. Change your tablet PC settings.
•
Multi-touch does not respond.
-
The content played (e.g. Flash Player, Paint, etc.) may not support Multi-touch points. Make sure that you use a
content that supports Multi-touch point.
-
Remove the USB cable and connect it again in 10 seconds.
-
Run the content (e.g. Flash Player, Paint, etc.) again.
-
Restart your PC.
-
On the edge of the touch screen, multi-touch may work unstably.
-
If the gap between two touch points is 20 mm (0.7 inches) or less, the touch error may occur.