LG H811 Genuine Leather Owners Manual - English - Page 86
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Message The screen does not turn on when I receive a call. No sound Possible causes Possible corrective measures Proximity sensor problem If you use a protection tape or case, make sure it has not covered the area around the proximity sensor. Make sure that the area around the proximity sensor is clean. Vibration mode Check the settings status in the sound menu to make sure you are not in vibration or silent mode. Hangs up or freezes Intermittent software problem Try to perform a software update through the website. Troubleshooting 85
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85
Troubleshooting
Message
Possible causes
Possible corrective measures
The screen
does not
turn on
when I
receive a
call.
Proximity sensor
problem
If you use a protection tape or case,
make sure it has not covered the area
around the proximity sensor. Make
sure that the area around the proximity
sensor is clean.
No sound
Vibration mode
Check the settings status in the sound
menu to make sure you are not in
vibration or silent mode.
Hangs up
or freezes
Intermittent
software problem
Try to perform a software update
through the website.