LG KP500 User Guide - Page 130

Trouble Shooting This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of problems you encounter are easy to correct yourself. Message Possible causes Possible Corrective measures SIM error There is no SIM card in the phone or you may have inserted it incorrectly. Make sure that the SIM card is correctly inserted. No connection Signal weak to the network Outside GSM network Move higher to a window or open space. Check service provider coverage map. Codes do not match When you want to change a security code you have to confirm the new code by entering it again. The two codes that you have entered do not match. Contact your Service Provider. Function cannot be set Not supported by Service Provider or registration required Contact your Service Provider. Trouble shooting Calls not available Dialling error New SIM card inserted Charge limit reached New network not authorised. Check for new restrictions. Contact Service Provider or reset limit with PIN 2. Phone cannot be switched on On/Off key pressed too briefly Battery empty Battery contacts dirty 128 LG KP500 | User Guide Press On/Off key for at least two seconds. Charge battery. Check charging indicator in the display. Clean contacts.