LG LDP6797ST Owners Manual - Page 44
Smart Diagnosis™ Function, Open Source Software Notice, Information
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44 SMART FUNCTIONS This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance. Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge. com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected]. This offer is valid for three (3) years from the date on which you purchased the product. Smart Diagnosis™ Function This feature is only available on models with the c or d logo. Use this feature to help you diagnose and solve problems with your appliance. NOTE •• For reasons not attributable to LGE's negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability. •• The feature may be subject to change without prior notice and may have a different form depending on where you are located. Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. •• Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application. Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. •• Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application. 1 Hold the mouthpiece of your phone over the Smart Diagnosis™ icon. Do not touch any other buttons. 2 Press and hold Download Cycle until a countdown displays on the appliance. 3 Keep the phone in place until the tone transmission has finished. 4 Once the countdown is over and the tones have stopped, resume your conversation with the call center agent, who will then be able to assist you using the information transmitted for analysis. NOTE •• For best results, do not move the phone while the tones are being transmitted.