LG LFX25961AL Owner's Manual (English) - Page 39

BEFORE CALLING FOR SERVICE (CONT.) Problem Possible Causes Solutions Moisture forms on the dispenser. • Moisture may form when the temperature or humidity are high. • Wipe off the moisture. Odors in the refrigerator. • Interior needs to be cleaned. • Food with strong odor is in the refrigerator. • Some containers and wrapping materials produce odors. • Clean interior with sponge, warm water, and baking soda. Be sure the soda is completely dissolved so it will not act as an abrasive compound. • Cover food completely. • Use a different container or brand of wrapping materials. The door(s) will not close. • Food package is keeping the door open. • Door was closed too hard, causing other door to open slightly. • Refrigerator is not level. It rocks on the floor when it is moved slightly. • Floor is uneven or weak. The refrigerator rocks on the floor when it is moved slightly. • Refrigerator is touching the wall or the cabinets. • Move the packages that keep the door from closing. • Gently close both doors. • Adjust the height-adjusting screw. • Be sure the floor is level and can adequately support the refrigerator. Contact a carpenter to correct sagging or sloping floor. • Move the refrigerator. Drawers are difficult to move. The dispenser will not dispense water. • Food is touching the shelf on top of the drawer. • The drawer track is dirty. • The household water-line valve is not open. • The refrigerator or freezer door is not closed. • When a installed tube is bent. • When a filter is old. • Keep less food in the drawer. • Clean the drawer and the track. • Open the household water-line valve. • Be sure both doors are closed. • Check the installed tube. • Replace with a new filter. Water has an odd taste and/or odor. • The water has been in the tank for too long. • The unit is not properly connected to cold water line. • When a filter is old. • Dispense for 2 minutes and discard to freshen the supply. Dispense and discard for an additional 2 minutes to rinse the tank completely. • Connect the unit to a cold water line that supplies water to the kitchen faucet. • Replace with a new filter. 39