LG LMX420QM Owners Manual - Page 125

Performing a boot-up, Resetting the device

Page 125 highlights

Message Possible causes Hangs up or Intermittent software/ freezes hardware problem Possible corrective measures Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. Performing a boot-up Press and hold the Power/Lock key and the Volume Down key for about 10 seconds to restart your device. Resetting the device If the methods above do not solve your problem, perform a factory data reset. On the settings screen, tap General Restart & reset Factory data reset. *Reset all settings for the device and delete data. Before performing the factory data reset, remember to make backup copies of all important data stored in the device. *If you registered a Google account to the device, you must sign in to the same Google account after resetting the device. Appendix 124

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Appendix
124
Message
Possible causes
Possible corrective measures
Hangs up or
freezes
Intermittent software/
hardware problem
Restarting the device
If your device freezes or hangs,
you may need to close apps or
turn off the device and turn it
on again.
Performing a boot-up
Press and hold the Power/Lock
key and the Volume Down key
for about 10 seconds to restart
your device.
Resetting the device
If the methods above do not
solve your problem, perform a
factory data reset.
On the settings screen, tap
General
Restart & reset
Factory data reset
.
*Reset all settings for the
device and delete data. Before
performing the factory data
reset, remember to make
backup copies of all important
data stored in the device.
*If you registered a Google
account to the device, you must
sign in to the same Google
account after resetting the
device.