LG LSE4616ST Owners Manual - Page 58

Before Calling for Service - review

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58 TROUBLESHOOTING Before Calling for Service Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance. Symptoms Range is not level. Cannot move appliance easily. Appliance must be accessible for service. Oven control beeps and displays any F code error. Possible Causes / Solutions •• Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range until the oven rack is level. •• Be sure floor is level and strong and stable enough to adequately support range. •• If floor is sagging or sloping, contact a carpenter to correct the situation. •• Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square and have sufficient room for range clearance. •• Cabinets not square or are built in too tightly. Contact builder or installer to make appliance accessible. •• Carpet interferes with range. Provide sufficient space so range can be lifted over carpet. •• Anti-tip device engaged. •• Electronic control has detected a fault condition. Turn the Oven mode knob to the Off position to clear the display and stop beeping. Reprogram oven. If fault recurs, record fault number. Turn the Oven mode knob to the Off position and call for service. CODE F-3 F-9 CAUSE Key short error Oven not heating Surface element control beeps and entire LED bar flashes. •• Electric control has detected a fault condition. Turn the control knob to the Off position to clear the display and stop the beeping. Call for service. Number of Flashes 1 2 3 4 CAUSE Top Thermistor Open/Short Heatsink Thermistor Open/ Short Communication error Box fan not working Surface units will not maintain a rolling boil or cooking is not fast enough Surface units do not work properly Areas of discoloration on the cooktop •• Improper cookware being used. - Use pans which are flat and match the diameter of the surface unit selected. •• In some areas, the power(voltage) may be low. - Cover pan with a lid until desired heat is obtained. •• A fuse in your home may be blown or the circuit breaker tripped. - Replace the fuse or reset the circuit breaker. •• Cooktop controls improperly set. - Check to see the correct control is set for the surface unit you are using. •• Cookware is the wrong size or is not induction capable. - See Induction Cookware section for more information. •• The maximum operating time for all element levels except the Boost mode is 12 hours. •• Food spillovers not cleaned before next use. - See Cleaning the Glass-Ceramic Cooktop section. •• Hot surface on a model with a light-colored cooktop. - This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools.

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58
TROUBLESHOOTING
Before Calling for Service
Before you call for service, review this list. It may save you time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
Symptoms
Possible Causes / Solutions
Range is not level.
•
Poor installation. Place oven rack in center of oven. Place a level on the oven
rack. Adjust leveling legs at base of range until the oven rack is level.
•
Be sure floor is level and strong and stable enough to adequately support range.
•
If floor is sagging or sloping, contact a carpenter to correct the situation.
•
Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are
square and have sufficient room for range clearance.
Cannot move
appliance easily.
Appliance must be
accessible for service.
•
Cabinets not square or are built in too tightly. Contact builder or installer to make
appliance accessible.
•
Carpet interferes with range. Provide sufficient space so range can be lifted over
carpet.
•
Anti-tip device engaged.
Oven control beeps
and displays any F
code error.
•
Electronic control has detected a fault
condition. Turn the Oven mode knob
to the
Off
position to clear the display
and stop beeping. Reprogram oven.
If fault recurs, record fault number.
Turn the Oven mode knob to the
Off
position and call for service.
CODE
CAUSE
F-3
Key short error
F-9
Oven not heating
Surface element
control beeps and
entire LED bar
flashes.
•
Electric control has detected a fault
condition. Turn the control knob to the
Off position to clear the display and
stop the beeping. Call for service.
Number
of
Flashes
CAUSE
1
Top Thermistor Open/Short
2
Heatsink Thermistor Open/
Short
3
Communication error
4
Box fan not working
Surface units will not
maintain a rolling boil
or cooking is not fast
enough
•
Improper cookware being used.
- Use pans which are flat and match the diameter of the surface unit selected.
•
In some areas, the power(voltage) may be low.
- Cover pan with a lid until desired heat is obtained.
Surface units do not
work properly
•
A fuse in your home may be blown or the circuit breaker tripped.
- Replace the fuse or reset the circuit breaker.
•
Cooktop controls improperly set.
- Check to see the correct control is set for the surface unit you are using.
•
Cookware is the wrong size or is not induction capable.
- See Induction Cookware section for more information.
•
The maximum operating time for all element levels except the Boost mode is 12
hours.
Areas of discoloration
on the cooktop
•
Food spillovers not cleaned before next use.
- See Cleaning the Glass-Ceramic Cooktop section.
•
Hot surface on a model with a light-colored cooktop.
- This is normal. The surface may appear discolored when it is hot. This is
temporary and will disappear as the glass cools.