LG LUDP8997SN Owners Manual - Page 57

P1, P2, P3, or P4 appears, L0, L1, L2, L3 or L4

Page 57 highlights

56 TROUBLESHOOTING Problem Dishwasher chimes if panel is touched during operation. Dishwasher did not finish cycle. Leaking in front of unit Possible Cause & Solution Bumping into or touching the control panel during operation may result in a disabled button sound. Only the Power, Start, and Control Lock buttons are enabled during operation to prevent cycle settings from being changed inadvertently. ••Button sounds can be turned off by pressing and holding Half Load for three seconds. ••The end of cycle chime and safety alert sounds will still sound. Door was opened during cycle. ••If the door is opened during a cycle, the Start key must be pressed within 4 minutes or the machine turns off and all settings are lost. Dishwasher not leveled properly. ••Verify the unit is level from side to side and from front to back. See leveling instructions in the Installation section. Wrong detergent used. ••If excessive sudsing is causing the leak, allow the foam to subside for 24 hours then clean the inside of the tub with milk. The password for the Wi-Fi that you are trying to connect to is incorrect. ••Find the Wi-Fi network connected to yoursmartphone and remove it, then registeryour appliance on LG SmartThinQ. Your home appliance and smartphone is not connected to the Wi-Fi network. P1, P2, P3, or P4 appears in display. n:#, U:#, d:#, t# appearsin display. (# = a number) L0, L1, L2, L3 or L4 appears in display. CL appears in display. Mobile data for your smartphone is turned on. ••Turn off the Mobile data of your smartphone and register the appliance using the Wi-Finetwork. The wireless network name (SSID) is set incorrectly. ••The wireless network name (SSID) shouldbe a combination of English letters andnumbers. (Do not use special characters.) The router frequency is not 2.4 GHz. ••Only a 2.4 GHz router frequency issupported. Set the wireless router to2.4 GHz and connect the appliance tothe wireless router. To check the routerfrequency, check with your Internet serviceprovider or the router manufacturer. The distance between the appliance and the router is too far. ••If the distance between the appliance andthe router is too far, the signal may be weakand the connection may not be configuredcorrectly. Move the location of the router sothat it is closer to the appliance. The Download cycle is selected. ••This is not an error code. This code indicates the current Download cycle. Test mode is selected. ••This is not an error code. This code is used when testing the dishwasher. Power the unit off and on and the code will disappear. Rinse Aid Level setting mode is selected. ••This is not an error code. This code indicates the current rinse aid level. For more information, refer to the Adding Cleaning Agents section. Control Lock is activated. ••This is not an error code. This code indicates that the control lock is activated. Press and hold Half Load and Energy Saver simultaneously for three seconds.

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56
TROUBLESHOOTING
Problem
Possible Cause & Solution
Dishwasher chimes if
panel is touched during
operation.
Bumping into or touching the control panel during operation may result in
a disabled button sound. Only the Power, Start, and Control Lock buttons
are enabled during operation to prevent cycle settings from being changed
inadvertently.
Button sounds can be turned off by pressing and holding
Half Load
for three
seconds.
The end of cycle chime and safety alert sounds will still sound.
Dishwasher did not finish
cycle.
Door was opened during cycle.
If the door is opened during a cycle, the Start key must be pressed within 4 minutes
or the machine turns off and all settings are lost.
Leaking in front of unit
Dishwasher not leveled properly.
Verify the unit is level from side to side and from front to back. See leveling
instructions in the Installation section.
Wrong detergent used.
If excessive sudsing is causing the leak, allow the foam to subside for 24 hours then
clean the inside of the tub with milk.
Your home appliance
and smartphone is not
connected to the Wi-Fi
network.
The password for the Wi-Fi that you are trying to connect to is incorrect.
Find the Wi-Fi network connected to yoursmartphone and remove it, then
registeryour appliance on LG SmartThinQ.
Mobile data for your smartphone is turned on.
Turn off the
Mobile data
of your smartphone and register the appliance using the
Wi-Finetwork.
The wireless network name (SSID) is set incorrectly.
The wireless network name (SSID) shouldbe a combination of English letters
andnumbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
Only a 2.4 GHz router frequency issupported. Set the wireless router to2.4 GHz and
connect the appliance tothe wireless router. To check the routerfrequency, check with
your Internet serviceprovider or the router manufacturer.
The distance between the appliance and the router is too far.
If the distance between the appliance andthe router is too far, the signal may be
weakand the connection may not be configuredcorrectly. Move the location of the
router sothat it is closer to the appliance.
P1, P2, P3, or P4 appears
in display.
The Download cycle is selected.
This is not an error code. This code indicates the current Download cycle.
n:#, U:#, d:#, t# appearsin
display.
(# = a number)
Test mode is selected.
This is not an error code. This code is used when testing the dishwasher. Power the
unit off and on and the code will disappear.
L0, L1, L2, L3 or L4
appears in display.
Rinse Aid Level setting mode is selected.
This is not an error code. This code indicates the current rinse aid level. For more
information, refer to the Adding Cleaning Agents section.
CL appears in display.
Control Lock is activated.
This is not an error code. This code indicates that the control lock is activated. Press
and hold
Half Load
and
Energy Saver
simultaneously for three seconds.