LG LW1517IVSM Owners Manual - Page 26

Wi-Fi

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26 TROUBLESHOOTING Wi-Fi Problem Possible Cause The password for the Wi-Fi network was entered incorrectly. Mobile data for your smartphone is turned on. Trouble connecting appliance and smartphone to Wi-Fi network. The wireless network name (SSID) is set incorrectly. The router frequency is not 2.4 GHz. The appliance is too far from the router. Solutions Delete your home Wi-Fi network and begin the registration process again. Turn off the Mobile data on your smartphone before registering the appliance. The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. If the appliance is too far from the router, the signal may be weak and the connection may not be router closer to the appliance or purchase and install a Wi-Fi repeater.

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26
TROUBLESHOOTING
Wi-Fi
Problem
Possible Cause
Solutions
Trouble connecting
appliance and
smartphone to
Wi-Fi network.
The password for the Wi-Fi
network was entered incorrectly.
Delete your home Wi-Fi network
and begin the registration process
again.
Mobile data for your smartphone
is turned on.
Turn off the
Mobile data
on your
smartphone before registering the
appliance.
The wireless network name
(SSID) is set incorrectly.
The wireless network name (SSID)
should be a combination of English
letters and numbers. (Do not use
special characters.)
The router frequency is not 2.4
GHz.
Only a 2.4 GHz router frequency
is supported. Set the wireless
router to 2.4 GHz and connect the
appliance to the wireless router. To
check the router frequency, check
with your Internet service provider
or the router manufacturer.
The appliance is too far from
the router.
If the appliance is too far from the
router, the signal may be weak
and the connection may not be
router closer to the appliance
or purchase and install a Wi-Fi
repeater.