LG MS690 Owners Manual - English - Page 141

Email Information, Other Email-Related Issues, Why won't the phone open a file that is supposed to - optimus m

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FAQ(Updated) 139 Email Information Unable to access your Email on the Optimus M? You may need to manually set up your account as a POP3 or IMAP4 account. Why can't open email attachments? To view some file types, you must first download the applications (from the Android Market) that can access those file types. File types supported by the Email application - Image: JPG/JPEG, BMP, PNG, GIF (animation is not supported), WBMP - Audio: mp3, wma, 3gp, wav, amr, ogg, midi(mid), imy, aac, m4a - Video: mp4, wmv, asf, 3gp, 3g2, m4v, avi, divx - Document: MS office 2003, 2007(doc, xls, ppt, docx, xlsx, pptx), pdf, txt, rtf, zip (save only) Other Email-Related Issues Why can't connect to the Mail Server? If you are unable to connect to the Mail server but other applications are still able to access the data network, you will need to contact the Email server manager. Why won't the phone open a file that is supposed to be supported by the phone? If you are unable to open an image, video, audio, or other attached file, it is possible that the file was saved with the wrong file extension.

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Email Information
Unable to access your Email on the Optimus M?
You may need to manually set up your account as a POP3 or IMAP4
account.
Why can’t open email attachments?
To view some file types, you must first download the applications
(from the Android Market) that can access those file types.
File types supported by the Email application
-Image: JPG/JPEG, BMP, PNG, GIF (animation is not supported),
WBMP
-Audio: mp3, wma, 3gp, wav, amr, ogg, midi(mid), imy, aac, m4a
-Video: mp4, wmv, asf, 3gp, 3g2, m4v, avi, divx
- Document: MS office 2003, 2007(doc, xls, ppt, docx, xlsx, pptx),
pdf, txt, rtf, zip (save only)
Other Email-Related Issues
Why can’t connect to the Mail Server?
If you are unable to connect to the Mail server but other
applications are still able to access the data network, you will need
to contact the Email server manager.
Why won't the phone open a file that is supposed to be
supported by the phone?
If you are unable to open an image, video, audio, or other attached
file, it is possible that the file was saved with the wrong file
extension.
139
FAQ(Updated)