LG OLED65B9PUA Owners Manual - Page 16
Important Information for, Preventing Image Retention
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ENGLISH Important Information for Preventing Image Retention OLED is a self-emissive technology, which brings many significant benefits to image quality and performance. As with any self-emitting display, it is possible for users of OLED TVs to experience temporary image retention under certain conditions, such as when displaying a static image on the screen for a long time. LG OLED TVs incorporate dedicated functions that protect the screen from possible image retention. If a static image persists on screen, screen brightness is automatically reduced in specific areas of, or across the entire screen. Once the static image disappears, screen brightness will automatically return to its prior setting. This is not a product malfunction. Examples of Images that may Cause Image Retention •• Still images or fixed images containing certain information that are displayed uninterrupted on the screen, such as channel numbers, station logos, program titles, news or movie subtitles, and headlines. •• Fixed menu or icons for video game consoles or broadcasting set-top boxes. •• Black bars shown on the left, right, top, or bottom of the screen, such as in images with a 4:3 or 21:9 ratio. Recommended Measures for Preventing Image Retention •• Avoid watching a video displaying an image as listed above for extended periods of time. •• Adjust your TV settings as below when turning on a video exhibiting an image as listed above for extended periods of time. -- [Picture] → [Picture Mode Settings] → [Picture Mode] → [APS] -- [Picture] → [Picture Mode Settings] → [OLED LIGHT] → Adjust to lower value -- [Picture] → [Additional Settings] → [OLED Panel Settings] → [Logo Luminance Adjustment] → [High] •• Turn off the menu bar of an external device, such as a set-top box, to prevent long-term display of the menu bar of such device. (Please refer to the manual of the applicable external device for instructions.) •• Adjust the settings as below when watching a video constantly showing black bars on the left, right, top or bottom, in order to remove the black bars. -- [Picture] → [Aspect Ratio Settings] → [Aspect Ratio] → [Vertical Zoom] or [All-Direction Zoom] Information on Functions Supporting Image Quality in Relation to Temporary Image Retention •• LG OLED TVs provide a feature called Pixel Refresher, which helps to prevent temporary image retention. •• When the accumulated television viewing time reaches 2,000 hours or more (this is equivalent to watching TV for five hours a day over the course of a year), Pixel Refresher will be automatically activated once your TV is turned off. When turning off your TV, a notice will appear on the screen informing the activation of Pixel Refresher. This feature will run for an hour while your TV is turned off. A horizontal line may appear at the top or bottom of the screen when the process is almost finished. •• You may also manually activate Pixel Refresher via the TV menu Picture] → [Additional Settings] → [OLED Panel Settings] → [Pixel Refresher]. •• Whenever you watch your TV for more than four cumulative hours, Pixel Refresher will be automatically activated for a few minutes once your TV is turned off. (Note: Pixel Refresher will not be activated if the power cord of your TV is not plugged in or the main power is off.) 16