LG P925 User Guide - Page 94

Troubleshooting

Page 94 highlights

Troubleshooting This chapter lists some problems you might encounter while using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message SIM error No network connection / Losing network Possible causes There is no SIM card in the phone, or it is inserted incorrectly. Weak Signal outside GSM network area. Operator applied new services Possible Corrective Measures Make sure the SIM card is correctly inserted. Move towards a window or into an open area. Check the network operator coverage map. Check whether the SIM card is more than 6~12 months old. If so, change your SIM at your network provider's nearest branch. Codes do not match To change a security code, you will need to confirm the new code by re-entering it. The two codes you have The default code is [0000]. If you forget the code, contact your service provider. entered do not match. An application cannot be set Not supported by service provider or registration required Dialling error New SIM card inserted Calls not available Prepaid Charge limit reached Phone cannot be switched on On/Off key held down long enough Battery is not charged Battery contacts are dirty Contact your service provider. New network not authorised. Check for new restrictions. Contact service provider or reset limit with PIN 2. Hold the On/Off key down for at least two seconds. Keep the charger attached for longer. Clean the contacts. Take out the battery and reinsert it. 92

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92
This chapter lists some problems you might encounter while using your phone. Some
problems require you to call your service provider, but most are easy to fix yourself.
Message
Possible causes
Possible Corrective Measures
SIM error
There is no SIM card in
the phone, or it is inserted
incorrectly.
Make sure the SIM card is correctly inserted.
No network
connection /
Losing network
Weak Signal outside GSM
network area.
Operator applied new
services
Move towards a window or into an open area.
Check the network operator coverage map.
Check whether the SIM card is more than
6~12 months old.
If so, change your SIM at your network
provider's nearest branch.
Codes do not
match
To change a security code,
you will need to confirm the
new code by re-entering it.
The two codes you have
entered do not match.
The default code is [0000]. If you forget the
code, contact your service provider.
An application
cannot be set
Not supported by service
provider or registration
required
Contact your service provider.
Calls not available
Dialling error
New SIM card inserted
Prepaid Charge limit
reached
New network not authorised.
Check for new restrictions.
Contact service provider or reset limit with
PIN 2.
Phone cannot be
switched on
On/Off key held down long
enough
Battery is not charged
Battery contacts are dirty
Hold the On/Off key down for at least two
seconds.
Keep the charger attached for longer. Clean
the contacts.
Take out the battery and reinsert it.
Troubleshooting