LG S3RFBN Owners Manual - Page 38

Smart ThinQ Smart Diagnosis™

Page 38 highlights

38 SMART FUNCTIONS Industry Canada Statement (For transmitter module contained in this product This device complies with Industry Canada's applicable licence-exempt RSSs. Operation is subject to the following two conditions: 1 This device may not cause interference; and 2 This device must accept any interference, including interference that may cause undesired operation of the device. IC Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. NOTE • THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT. Smart Diagnosis™ Function Should you experience any problems with the appliance, it has the capability of transmitting data via your telephone to the LG Customer Information Center. NFC or Wi-Fi equipped models can also transmit data to a smartphone using the LG Smart ThinQ application. Smart Diagnosis™ through the Customer Information Center • For appliances with the or logo 1 Call the LG Electronics Customer Information Center at: (LG U.S.A.) 1-800-243-0000 (LG Canada) 1-888-542-2623 2 When instructed to do so by the call center, place the mouthpiece of the phone close to the Smart Diagnosis™ icon. Do not press any other buttons. 3 Press and hold the Temp. Control button for 3 seconds. 4 Keep the phone in place until the tone transmission has finished. 5 Once the countdown is over and the tones have stopped, resume your conversation with the call center agent, who will then be able to assist you using the information transmitted for analysis. NOTE • Smart Diagnosis™ cannot be activated unless the appliance can be turned on using the Power button. If the appliance cannot be turned on, troubleshooting must be done without using Smart Diagnosis™. • For best results, do not move the phone while the tones are being transmitted. • If the call center agent is not able to get an accurate recording of the data, you may be asked to try again. • The Smart Diagnosis™ function depends on the local call quality. • Bad call quality may result in poor data transmission from your phone to the call center, which could cause Smart Diagnosis™ to malfunction. Smart ThinQ Smart Diagnosis™ • For appliances with the or logo Use the Smart Diagnosis feature in the Smart ThinQ application for help diagnosing issues with the appliance without the assistance of the LG Customer Information Center. Follow the instructions in the Smart ThinQ application to perform a Smart Diagnosis using your smartphone. NOTE • Smart Diagnosis™ cannot be activated unless the appliance can be turned on using the Power button. If the appliance cannot be turned on, troubleshooting must be done without using Smart Diagnosis™. MFL66101237_EN_FR_SP.indd 38 17. 4. 4. 오후 4:55

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38
SMART FUNCTIONS
Industry Canada Statement
(For transmitter module contained
in this product
This device complies with Industry Canada’s applicable
licence-exempt RSSs. Operation is subject to the
following two conditions:
1
This device may not cause interference; and
2
This device must accept any interference,
including interference that may cause
undesired operation of the device.
IC Radiation Exposure Statement
This equipment complies with IC radiation exposure
limits set forth for an uncontrolled environment.
This equipment should be installed and operated with
a minimum distance of 20 cm (7.8 inches) between the
antenna and your body.
NOTE
THE MANUFAC
TURER IS NOT RESPONSIBLE
FOR ANY RADIO OR TV INTERFERENCE CAUSED
BY UNAUTHORIZED MODIFICATIONS TO THIS
EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE
USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
Smart Diagnosis™ Function
Should you experience any problems with the appliance,
it has the capability of transmitting data via your
telephone to the LG Customer Information Center. NFC
or Wi-Fi equipped models can also transmit data to a
smartphone using the LG Smart ThinQ application.
Smart Diagnosis™ through the
Customer Information Center
For a
ppliances with the
or
logo
1
Call the LG Electronics Customer
Information Center at:
(LG U.S.A.) 1-800-243-0000
(LG Canada) 1-888-542-2623
2
When instructed to do so by the call
center, place the mouthpiece of the phone
close to the Smart Diagnosis™ icon. Do not
press any other buttons.
3
Press and hold the
Temp. Control
button
for 3 seconds.
4
Keep the phone in place until the tone
transmission has finished.
5
Once the countdown is over and the tones
have stopped, resume your conversation
with the call center agent, who will then
be able to assist you using the information
transmitted for analysis.
NOTE
Smart Diagnosis™ cannot be activated unless the
appliance can be turned on using the
Power
button.
If the appliance cannot be turned on, troubleshooting
must be done without using Smart Diagnosis™.
For best results, do not move the phone while the
tones are being transmitted.
If the call center agent is not able to get an accurate
recording of the data, you may be asked to try again.
The Smart Diagnosis™ function depends on the local
call quality.
Bad call quality may result in poor data transmission
from your phone to the call center, which could cause
Smart Diagnosis™ to malfunction.
Smart ThinQ Smart Diagnosis™
For a
ppliances with the
or
logo
Use the Smart Diagnosis feature in the Smart ThinQ
application for help diagnosing issues with the appliance
without the assistance of the LG Customer Information
Center.
Follow the instructions in the Smart ThinQ application to
perform a Smart Diagnosis using your smartphone.
NOTE
Smart Diagnosis™ cannot be activated unless
the appliance can be turned on using the
Power
button. If the appliance cannot be turned on,
troubleshooting must be done without using
Smart Diagnosis™.
MFL66101237_EN_FR_SP.indd
38
17. 4. 4.
오후 4:55