LG S3RFBN Owners Manual - Page 38
Smart ThinQ Smart Diagnosis™
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38 SMART FUNCTIONS Industry Canada Statement (For transmitter module contained in this product This device complies with Industry Canada's applicable licence-exempt RSSs. Operation is subject to the following two conditions: 1 This device may not cause interference; and 2 This device must accept any interference, including interference that may cause undesired operation of the device. IC Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. NOTE • THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT. Smart Diagnosis™ Function Should you experience any problems with the appliance, it has the capability of transmitting data via your telephone to the LG Customer Information Center. NFC or Wi-Fi equipped models can also transmit data to a smartphone using the LG Smart ThinQ application. Smart Diagnosis™ through the Customer Information Center • For appliances with the or logo 1 Call the LG Electronics Customer Information Center at: (LG U.S.A.) 1-800-243-0000 (LG Canada) 1-888-542-2623 2 When instructed to do so by the call center, place the mouthpiece of the phone close to the Smart Diagnosis™ icon. Do not press any other buttons. 3 Press and hold the Temp. Control button for 3 seconds. 4 Keep the phone in place until the tone transmission has finished. 5 Once the countdown is over and the tones have stopped, resume your conversation with the call center agent, who will then be able to assist you using the information transmitted for analysis. NOTE • Smart Diagnosis™ cannot be activated unless the appliance can be turned on using the Power button. If the appliance cannot be turned on, troubleshooting must be done without using Smart Diagnosis™. • For best results, do not move the phone while the tones are being transmitted. • If the call center agent is not able to get an accurate recording of the data, you may be asked to try again. • The Smart Diagnosis™ function depends on the local call quality. • Bad call quality may result in poor data transmission from your phone to the call center, which could cause Smart Diagnosis™ to malfunction. Smart ThinQ Smart Diagnosis™ • For appliances with the or logo Use the Smart Diagnosis feature in the Smart ThinQ application for help diagnosing issues with the appliance without the assistance of the LG Customer Information Center. Follow the instructions in the Smart ThinQ application to perform a Smart Diagnosis using your smartphone. NOTE • Smart Diagnosis™ cannot be activated unless the appliance can be turned on using the Power button. If the appliance cannot be turned on, troubleshooting must be done without using Smart Diagnosis™. MFL66101237_EN_FR_SP.indd 38 17. 4. 4. 오후 4:55