LG Stylo 3 LTE GSM Owners Manual - Page 107

Check the settings status in, the sound menu to make sure

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Message Possible causes Possible corrective measures Files do not open Unsupported file format Check the supported file formats. The screen does not turn on when I receive a call. Proximity sensor problem If you use a protection tape or case, make sure it has not covered the area around the proximity sensor. Make sure that the area around the proximity sensor is clean No sound Vibration mode Check the settings status in the sound menu to make sure you are not in vibration or no interruptions mode. Hangs up or Intermittent software freezes problem If the screen freezes or the phone does not respond when you try to operate it, remove the battery and reinsert it. Then power the phone back on. Alternatively, try to perform a software update through the website. Appendix 106

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Appendix
106
Message
Possible causes
Possible corrective measures
Files do not
open
Unsupported file format
Check the supported file
formats.
The screen
does not turn
on when I
receive a call.
Proximity sensor problem
If you use a protection tape
or case, make sure it has not
covered the area around the
proximity sensor. Make sure
that the area around the
proximity sensor is clean
No sound
Vibration mode
Check the settings status in
the sound menu to make sure
you are not in vibration or no
interruptions mode.
Hangs up or
freezes
Intermittent software
problem
If the screen freezes or the
phone does not respond when
you try to operate it, remove
the battery and reinsert it.
Then power the phone back
on.
Alternatively, try to perform a
software update through the
website.