LG WM3885HCCA Owner's Manual - Page 33

Problem, Possible Causes, Solutions

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TROUBLESHOOTING ENGLISH BEFORE CALLING FOR SERVICE (cont.) Problem Wrinkling Drum light does not stay on The display shows: UE ERROR LOAD IS OUT OF BALANCE. REARRANGE WASH LOAD. (LGUS)1-800-243- 0000 (LGCANADA)1-888-542-2623 The display shows: tE ERROR SEE OWNER`S MANUAL. (LGUS)1-800-243- 0000 (LGCANADA)1-888-542-2623 The display shows: FE ERROR SEE OWNER`S MANUAL. (LGUS)1-800-243- 0000 (LGCANADA)1-888-542-2623 The display shows: PE ERROR SEE OWNER`S MANUAL. (LGUS)1-800-243- 0000 (LGCANADA)1-888-542-2623 The display shows: LE ERROR SEE OWNER`S MANUAL. (LGUS)1-800-243- 0000 (LGCANADA)1-888-542-2623 The display shows: PF ERROR THE WASHER EXPERIENCED A POWER FAILURE. RESTART THE CYCLE. (LGUS)1-800-243- 0000 (LGCANADA)1-888-542-2623 Possible Causes • W asher not unloaded promptly. • Washer overloaded. • Hot and cold water inlet hoses are reversed. • This is normal. •Load is too small. •Load is out of balance. •The washer has an imbalance detection and correction system. If individual heavy articles are loaded (bath mat, bath robe, etc.) and the imbalance is too great, the washer will make several attempts to restart the spin cycle. If an imbalance is still detected, the washer will stop and the error code will be displayed. • Control error. Solutions • Always remove items from the washer as soon as the cycle is completed. •The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily. • Hot water rinse can set wrinkles in garments. Check the inlet hose connections. • The drum light shuts off automatically when the washer starts. Press and hold the STAIN CARE button for 3 seconds to turn on the light; it will turn off automatically after 4 minutes. • Add 1 or 2 similar items to help balance the load. • Rearrange items to help balance the load. • Unplug the washer and call for service. • Water level is too high due to a faulty water valve. • Close the water taps, unplug the washer, and call for service. • The water level sensor is not working correctly. • Close the water taps, unplug the washer, and call for service. • Thermal overload protection circuit in the motor has been tripped. • Allow the washer to stand for 30 minutes to allow the motor to cool; then restart the cycle. If the LE error code still appears, unplug the washer and call for service. • A power failure has occurred. • Restart the cycle. 33

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ENGLISH
BEFORE CALLING FOR SERVICE
(cont.)
Problem
Possible Causes
Solutions
The display shows:
• Load is too small.
• Load is out of balance.
•
The washer has an imbalance
detection and correction system.
If individual heavy articles are
loaded (bath mat, bath robe, etc.)
and the imbalance is too great,
the washer will make several
attempts to restart the spin cycle.
If an imbalance is still detected,
the washer will stop and the error
code will be displayed.
• Add 1 or 2 similar items to help balance the load.
• Rearrange items to help balance the load.
• Control error.
• Unplug the washer and call for service.
The display shows:
• Water level is too high due to
a faulty water valve.
• Close the water taps, unplug the washer, and call
for service.
The display shows:
• The water level sensor is not
working correctly.
• Close the water taps, unplug the washer, and call
for service.
The display shows:
• Thermal overload protection
circuit in the motor has been
tripped.
• Allow the washer to stand for 30 minutes to allow the
motor to cool; then restart the cycle. If the LE error
code still appears, unplug the washer and call
for service.
The display shows:
• A power failure has occurred.
• Restart the cycle.
The display shows:
Drum light does
not stay on
• This is normal.
• The drum light shuts off automatically when the
washer starts. Press and hold the STAIN CARE
button for 3 seconds to turn on the light; it will turn
off automatically after 4 minutes.
TROUBLESHOOTING
Wrinkling
• Washer not unloaded
promptly.
• Washer overloaded.
• Hot and cold water inlet
hoses are reversed.
• Always remove items from the washer as soon as
the cycle is completed.
• The washer can be fully loaded, but the drum should
not be tightly packed with items. The door
of the washer should close easily.
• Hot water rinse can set wrinkles in garments.
Check the inlet hose connections.
UE ERROR
LOAD IS OUT OF BALANCE.
REARRANGE WASH LOAD.
(LGUS)1-800-243- 0000
(LGCANADA)1-888-542-2623
tE ERROR
SEE OWNER`S MANUAL.
(LGUS)1-800-243- 0000
(LGCANADA)1-888-542-2623
FE ERROR
SEE OWNER`S MANUAL.
(LGUS)1-800-243- 0000
(LGCANADA)1-888-542-2623
PE ERROR
SEE OWNER`S MANUAL.
(LGUS)1-800-243- 0000
(LGCANADA)1-888-542-2623
LE ERROR
SEE OWNER`S MANUAL.
(LGUS)1-800-243- 0000
(LGCANADA)1-888-542-2623
PF ERROR
THE WASHER EXPERIENCED
A POWER FAILURE.
RESTART THE CYCLE.
(LGUS)1-800-243- 0000
(LGCANADA)1-888-542-2623
33