LG WM3900HBA Owners Manual - Page 46

46 TROUBLESHOOTING Problem Odor Possible Cause Odors can occur if the drainage hose is not properly installed, causing siphoning (water flowing back inside the washing machine). Using the dry function, odors can occur from lint and other laundry matter sticking to the heater. (Dryer model only) A particular odor can occur from drying wet clothes with hot air. (Dryer model only) Solutions ••When installing the drainage hose, be sure that it doesn't become kinked or blocked. ••This is not a malfunction. ••The odor will disappear after a short while. Wi-Fi Problem Trouble connecting appliance and smartphone to Wi-Fi network Possible Cause The password for the Wi-Fi network was entered incorrectly. Mobile data for your smartphone is turned on. The wireless network name (SSID) is set incorrectly. The router frequency is not 2.4 GHz. The distance between the appliance and the router is too far. Solutions ••Delete your home Wi-Fi network and begin the registration process again. ••Turn off the Mobile data on your smartphone before registering the appliance. ••The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) ••Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. ••If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.