LG WT901CW Additional Link - Owner s Manual - Page 34

Problem, Possible Cause, Solutions

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34 TROUBLESHOOTING BEFORE CALLING FOR SERVICE (continued) Problem Possible Cause Solutions Washer will not drain water Kinked drain hose. Ensure that the drain hose is not kinked. Drain located higher than 96 in. Make sure that the drain hose is no higher than 8 ft. above the floor. above the bottom of the washer and is no more than 5 ft. away from the washer. Poor stain removal Proper options not selected. Heavier soils and tougher stains may require extra cleaning power. Select the Soak or Stain Care feature to boost the cleaning power of the selected cycle. Previously set stains. Articles that have previously been washed may have stains that have been set. These stains may be difficult to remove and may require hand washing or pretreating to aid in stain removal. Bleach does not dispense Bleach dispenser cover is not properly installed. Make sure that the bleach cover is properly installed and snapped into place before the beginning of the cycle. Bleach dispenser is dirty or clogged. Lift out the bleach dispenser cover and clean out the reservoir. Lint and other foreign debris that collects in the inside the dispenser may prevent proper dispensing of the bleach. Premature dispensing of bleach Bleach dispenser filled for future You cannot store bleach in the dispenser for future load. use. The bleach will be dispensed every load. Incomplete or no dispensing Detergent compartments of detergent clogged from incorrect filling. Make sure that detergent and additives are put into the correct dispenser compartments. For all detergent types, always make sure that the dispenser drawer is fully closed before the start of the cycle. Too much detergent used. Make sure that the suggested amount of detergent is used per the manufacturer's recommendations. You may also dilute the detergent with water to the maximum fill line on the compartment to avoid clogging. Use only HE (High- Efficiency) detergent. Water leaks every load Insufficient water supply. Normal residue. Hoses not installed correctly. NOTE: Always use as little detergent as possible. High-Efficiency washers need very little detergent to achieve optimum results. Using too much detergent will cause poor wash and rinse performance and may contribute to odors in washer. Make sure that both hot and cold water faucets are turned on all the way. It is normal for a small amount of detergent to remain in the dispenser. If this residue builds up it can interfere with normal dispensing of products. Refer to the cleaning instructions. Check all fill and drain hose connections to ensure that they are tight and secure.

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34
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE (continued)
Problem
Possible Cause
Solutions
Washer will not drain water
Kinked drain hose.
Ensure that the drain hose is not kinked.
Drain located higher than 96 in.
above the floor.
Make sure that the drain hose is no higher than 8 ft.
above the bottom of the washer and is no more than
5 ft. away from the washer.
Poor stain removal
Proper options not selected.
Heavier soils and tougher stains may require extra
cleaning power. Select the Soak or Stain Care feature
to boost the cleaning power of the selected cycle.
Previously set stains.
Articles that have previously been washed may have
stains that have been set. These stains may be dif-
ficult to remove and may require hand washing or pre-
treating to aid in stain removal.
Bleach does not dispense
Bleach dispenser cover is not
properly installed.
Make sure that the bleach cover is properly installed
and snapped into place before the beginning of the
cycle.
Bleach dispenser is dirty or
clogged.
Lift out the bleach dispenser cover and clean out the
reservoir. Lint and other foreign debris that collects in
the inside the dispenser may prevent proper dispens-
ing of the bleach.
Premature dispensing of
bleach
Bleach dispenser filled for future
load.
You cannot store bleach in the dispenser for future
use. The bleach will be dispensed every load.
Incomplete or no dispensing
of detergent
Detergent compartments
clogged from incorrect filling.
Make sure that detergent and additives are put into
the correct dispenser compartments. For all deter-
gent types, always make sure that the dispenser
drawer is fully closed before the start of the cycle.
Too much detergent used.
Make sure that the suggested amount of detergent is
used per the manufacturer’s recommendations. You
may also dilute the detergent with water to the maxi-
mum fill line on the compartment to avoid clogging.
Use only HE (High- Efficiency) detergent.
NOTE:
Always use as little detergent as possible.
High-Efficiency washers need very little detergent to
achieve optimum results. Using too much detergent
will cause poor wash and rinse performance and may
contribute to odors in washer.
Insufficient water supply.
Make sure that both hot and cold water faucets are
turned on all the way.
Normal residue.
It is normal for a small amount of detergent to remain
in the dispenser. If this residue builds up it can inter-
fere with normal dispensing of products. Refer to the
cleaning instructions.
Water leaks every load
Hoses not installed correctly.
Check all fill and drain hose connections to ensure
that they are tight and secure.