LG ZDA-311 Operation Guide - Page 25

Troubleshooting

Page 25 highlights

Reference Troubleshooting Symptom Possible Cause Correction No power. • The power cord is disconnected. • Plug the power cord into the wall outlet securely. The power is on, but the DVD player does not work. • No disc is inserted. • Insert a disc. (Check that the DVD or audio CD indicator in the display window is lit.) No picture. • The TV is not set to receive DVD signal output. • Select the appropriate video input mode on the TV. • The video cable is not connected securely. • Connect the video cable securely. No sound. • The equipment connected with the audio cable is not set to receive DVD signal output. • Select the correct input mode of the audio receiver so you can listen to the sound from the DVD player. • The power of the equipment connected with • Turn on the equipment connected with the the audio cable is turned off. audio cable. • The AUDIO options are set to the wrong position. • Set the Digital Audio Output to the correct position, then turn on the DVD player again by pressing POWER. The DVD player does not • An unplayable disc is inserted. start playback. • The rating level is set. • Insert a playable disc. (Check the disc type, color system, and regional code.) • Cancel the rating function or change the rating level. The remote control does not work properly. • The remote control is not pointed at the remote sensor on the DVD player. • The remote control is too far from the DVD player. • Point the remote control at the remote sensor of the DVD player. • Operate the remote control closer to the DVD player. 25

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25
Reference
Troubleshooting
Symptom
No power.
The power is on, but the
DVD player does not
work.
No picture.
No sound.
The DVD player does not
start playback.
The remote control does
not work properly.
Possible Cause
The power cord is disconnected.
No disc is inserted.
The TV is not set to receive DVD signal
output.
The video cable is not connected
securely.
The equipment connected with the audio
cable is not set to receive DVD signal
output.
The power of the equipment connected with
the audio cable is turned off.
The AUDIO options are set to the wrong
position.
An unplayable disc is inserted.
The rating level is set.
The remote control is not pointed at the
remote sensor on the DVD player.
The remote control is too far from the
DVD player.
Correction
Plug the power cord into the wall outlet
securely.
Insert a disc. (Check that the DVD or
audio CD indicator in the display
window is lit.)
Select the appropriate video input mode on
the TV.
Connect the video cable securely.
Select the correct input mode of the audio
receiver so you can listen to the sound
from the DVD player.
Turn on the equipment connected with the
audio cable.
Set the Digital Audio Output to the
correct position, then turn on the DVD
player again by pressing POWER.
Insert a playable disc. (Check the disc
type, color system, and regional code.)
Cancel the rating function or change the
rating level.
Point the remote control at the remote
sensor of the DVD player.
Operate the remote control closer to the
DVD player.