Lacie 108655 User Manual - Page 39

Troubleshooting - drivers

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LaCie Dupli Disc DVD125 USB 2.0 User Manual Troubleshooting page 39 5. Troubleshooting This are the most frequent reasons for error messages. Refer to page 41, Display Screen Messages, for full error messages list. 5.1. About The Display Screen If, after powering on the LaCie Dupli Disc DVD125, the Display screen does not light and no images appear, check to ensure that the power cord is firmly seated in both the drive and the power outlet. If you still cannot see the messages, please contact LaCie Technical Support. 5.2. About Error Messages During the main functions, if you press the ESC button during an operation, an error message will appear on the Display screen. In some cases this will cause the system to freeze. You will need to restart the system. If a read fails, an error message will appear on the Display screen. Check the media ( see 4. Verify and 6. Prescan), and try another source disc to see if the problem persists. If the LaCie Dupli Disc DVD125 does not detect any of the drives after powering on, an error message will be shown on the Display screen. 5.3. Errors With The DVD Drives If either of the DVD drives cannot read a disc, check to ensure that the format is compatible with the drive and check to see that the disc has not been damaged. Check the master disc with 4. Verify or simulate copy with 2. Test. In case the format of the disc is not compatible with your duplicator, please check on our Web site to see if there is a firmware update available at www.lacie.com/support/drivers and/or contact the LaCie Technical Support (see 13.18 Update F/W). 5.4. Errors With Control Panel Buttons If none of the Control Panel buttons is responding, please contact your LaCie reseller or LaCie Technical Support.

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LaCie Dupli Disc DVD125 USB 2.0
User Manual
page ³¹
Troubleshooting
5. Troubleshooting
°is are the most frequent reasons for error mes-
sages.
Refer to page 41,
Display Screen Messages
, for
full error messages list.
5.1. About The Display Screen
If, after powering on the LaCie Dupli Disc DVD125, the Display screen does not light and no images appear, check
to ensure that the power cord is firmly seated in both the drive and the power outlet.
If you still cannot see the messages,
please contact LaCie Technical Support.
5.2. About Error Messages
During the main functions, if you press the
ESC
button during an operation, an error message will appear on the Dis-
play screen.
In some cases this will cause the system to freeze.
You will need to restart the system.
If a read fails, an error message will appear on the Display screen. Check the media ( see
4. Verify
and
6. Prescan
), and
try another source disc to see if the problem persists.
If the LaCie Dupli Disc DVD125 does not detect any of the drives after powering on, an error message will be shown
on the Display screen.
5.3. Errors With The DVD Drives
If either of the DVD drives cannot read a disc, check to ensure that the format is compatible with the drive and check
to see that the disc has not been damaged.
Check the master disc with
4. Verify
or simulate copy with
2. Test
.
In case the format of the disc is not compatible with your duplicator, please check on our Web site to see if
there is
a firmware update available at
www.lacie.com/support/drivers
and/or contact the LaCie Technical Support
(see
13.18 Update F/W
).
5.4. Errors With Control Panel Buttons
If none of the Control Panel buttons is responding, please contact your LaCie reseller or LaCie Technical Support.