Lacie 2big Quadra User Manual - Page 30

LaCie 2big Quadra Enterprise Class • Design by Neil Poulton User Manual Warranty Information page 30 6. Warranty Information LaCie warrants your LaCie 2big Enterprise Class against any defect in material and workmanship, under normal use, for the period designated on your warranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defective LaCie 2big Enterprise Class. NOTE: For Enterprise Class products, the tower and the disk may have different warranty lengths. In the event of a drive failure please contact your LaCie reseller or LaCie customer support for drive replacement procedure. This warranty is void if: ✦✦ The LaCie 2big was operated/stored in abnormal use or maintenance conditions; ✦✦ The LaCie 2big is repaired, modified or altered, unless such repair, modification or alteration is expressly authorized in writing by LaCie; ✦✦ The LaCie 2big was subjected to abuse, neglect, lightning strike, electrical fault, improper packaging or accident; ✦✦ The LaCie 2big was installed improperly; ✦✦ The serial number of the LaCie 2big or an individual Drive Bay is defaced or missing; ✦✦ The broken part is a replacement part such as a pickup tray, etc. ✦✦ The tamper seal on the LaCie 2big or an individual Drive Bay casing is broken. ✦✦ One or two of the hard disks have been removed and re- placed by any hard disk other than a drive provided by LaCie. For drive removal/replacement process, see section 3.3. Removing and Installing Drives. LaCie and its suppliers accept no liability for any loss of data during the use of this device, or for any of the problems caused as a result. LaCie will not, under any circumstances, be liable for direct, special or consequential damages such as, but not limited to, damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconvenience caused by service interruptions. Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive. To obtain warranty service, call LaCie Technical Support. You will be asked to provide your LaCie product's serial number, and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty. All systems returned to LaCie must be securely packaged in their original box and shipped with postage prepaid. NOTE: Accessories, such as interface cables, are not under warranty. IMPORTANT INFO: Register your Enterprise Class product at www.lacie.com within 30 days of its purchase date to take advantage of LaCie Enterprise Class Service. For no additional cost, LaCie guarantees that your Enterprise Class product will receive the highest priority from our Technical Support team. Please note that the term of your warranty remains five years.