Lenovo 01964YU User Manual - Page 37
Important service information, Important
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Important service information This chapter presents following important service information that applies to all machine types supported by this manual: v "Strategy for replacing FRUs" on page 30 - "Strategy for replacing a hard disk drive" on page 30 - "Important notice for replacing a system board" on page 31 - "How to use error message" on page 31 v "Strategy for replacing FRUs for CTO, CMV, and GAV" on page 32 - "Product definition" on page 32 - "FRU identification for CTO, CMV, and GAV products" on page 32 Important: BIOS and device driver fixes are customer-installable. The BIOS and device drivers are posted on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to contact the Customer Support Center at 800-426-7378 if they need assistance in obtaining or installing any software fixes, drivers, and BIOS downloads. Customers in Canada should call the Customer Support Center at 800-565-3344 for assistance or download information. Customers in other countries can contact their Customer Support Centers at http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR4HWSE3 © Copyright Lenovo 2009 29
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