Lenovo 43493BU User Manual - Page 47
Important service information, Strategy for replacing FRUs - drivers
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Important service information This chapter presents following important service information that applies to all machine types supported by this manual: v "Strategy for replacing FRUs" - "Strategy for replacing a hard disk drive" on page 40 - "Important notice for replacing a system board" on page 40 - "How to use error message" on page 40 v "Strategy for replacing FRUs for CTO, CMV, and GAV" on page 41 - "Product definition" on page 41 - "FRU identification for CTO, CMV, and GAV products" on page 41 Important: BIOS and device driver fixes are customer-installable. The BIOS and device drivers are posted on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to contact the Customer Support Center at 800-426-7378 if they need assistance in obtaining or installing any software fixes, drivers, and BIOS downloads. Customers in Canada should call the Customer Support Center at 800-565-3344 for assistance or download information. Strategy for replacing FRUs Before replacing parts: Make sure that all software fixes, drivers, and BIOS downloads are installed before replacing any FRUs listed in this manual. After a system board is replaced, ensure that the latest BIOS is loaded to the system board before completing the service action. To download software fixes, drivers, and BIOS, do as follows: 1. Go to http://www.lenovo.com/support 2. Enter the product number of the computer or press Auto-detect button on the screen. 3. Select Downloads and drivers. 4. Follow the directions on the screen and install the necessary software. © Copyright Lenovo 2009 39