Lenovo 500-15ACZ Laptop (English) Lenovo Limited Warranty & Product Sp - Page 11
Types of Warranty Service
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Lenovo limited warranty (continued) Product or machine type Notebook: 80K5 80K6 80K3 80K4 Country or region of purchase Germany, Switzerland Denmark, Estonia, Finland, Norway, Portugal, Spain, Sweden, Belgium, Luxembourg, Netherlands Czech Republic, Slovakia Saudi Arabia Turkey Warranty period parts and labor - 1 or 2 years battery pack - 1 year Types of warranty service 1, 3 parts and labor - 2 years 1, 3 battery pack - 1 year 4 parts and labor - 2 years battery pack - 2 years 1, 4 If required, the Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service. Scheduling of service will depend upon the time of your call, parts availability, and other factors. Types of Warranty Service 1 Customer Replaceable Unit ("CRU") Service Under CRU Service, the Service Provider will ship CRUs to you at its cost for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called "Self-service CRUs". "Optional-service CRUs "are CRUs that may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from a Service Provider or Lenovo under which Self-service CRUs would be installed for you. You may find a list of CRUs and their designation in the publication that was shipped with your product or at www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be specified in the instructions shipped with a replacement CRU. When return is required: 1) return instructions, a prepaid return shipping label, and a container will be included with the replacement CRU; and 2) you may be charged for the replacement CRU if the Service 11