Lenovo H105 Statement of Limited Warranty for 3000 H Series and 3000 Q Series - Page 4

• failure caused by a product for which Lenovo is not responsible; and • any third party products, including those that Lenovo may procure and provide with or integrate into a Lenovo Machine at your request. The warranty is voided by removal or alteration of identification labels on the Machine or its parts. Lenovo does not warrant uninterrupted or error-free operation of a Machine. Any technical or other support provided for a Machine under warranty, such as assistance with "how-to" questions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND. How to Obtain Warranty Service Warranty service may be provided by Lenovo, an approved service provider, or your reseller if authorized to perform warranty service. Each of them is referred to as a "Service Provider." If the Machine does not function as warranted during the warranty period, contact a Service Provider. What Lenovo Will Do to Correct Problems When you contact a Service Provider for service, you must follow the problem determination and resolution procedures that we specify. An initial diagnosis of your problem can be made either by a technician over the telephone or electronically by access to a support website. The type of warranty service applicable to your Machine is specified in Part 3 - Warranty Information. You are responsible for downloading and installing designated software updates from a support web site or from other electronic media, and following the instructions that your Service Provider provides. Software updates may include basic input/output system code (called "BIOS"), utility programs, device drivers, and other software updates. If your problem can be resolved with a Customer Replaceable Unit ("CRU") (e.g., keyboard, mouse, speaker, memory, hard disk drive), your Service Provider will ship the CRU to you for you to install. If the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the telephone or electronically, through your application of software updates, or with a CRU, your Service Provider, will either, at its discretion, 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent. If your Service Provider is unable to do either, you may return the Machine to your place of purchase and your money will be refunded. As part of the warranty service, your Service Provider may also install selected engineering changes that apply to the Machine. £ arranty-060215 3 Lenovo Statement of Limited Warranty - India 3 2006.2.20, 11:14 AM