Lenovo IdeaPad S500 Touch User Guide - IdeaPad S210, S210 Touch, S215, S500, S - Page 32

Troubleshooting, Sound problems, Battery problems, A hard disk drive problem - battery not charging

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Chapter 4. Troubleshooting Sound problems No sound can be heard from the speaker even when the volume is turned up. • Make sure that: - The mute function is off. - The combo audio jack is not used. - The speaker is selected as the playback device. Battery problems Your computer shuts down before the battery status indicator shows empty. -orYour computer operates after the battery status indicator shows empty. • Reset the battery gauge using Lenovo Energy Management. If the problem persists, replace with a new battery pack. The computer does not • The surge protector in the battery might be active. operate with a fully charged Turn off the computer for one minute to reset the battery. protector; then turn on the computer again. A hard disk drive problem The hard disk drive does not work. • In the Boot menu in the BIOS setup utility, make sure that the hard disk drive is included in the EFI list. 26

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26
Chapter 4. Troubleshooting
Sound problems
No sound can be heard
from the speaker even
when the volume is turned
up.
•
Make s
u
re
t
ha
t
:
- The m
ut
e f
un
c
ti
o
n
i
s off.
- The combo a
u
d
i
o jack
i
s
n
o
t
u
sed.
- The speaker
i
s selec
t
ed as
t
he playback dev
i
ce.
Battery problems
Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates
after the battery status indi-
cator shows empty.
•
Rese
t
t
he ba
tt
ery
g
a
ug
e
u
s
ing
Le
n
ovo
En
er
g
y
Ma
n
a
g
eme
nt
. If
t
he problem pers
i
s
t
s, replace w
it
h a
n
ew ba
tt
ery pack.
The computer does not
operate with a fully charged
battery.
•
The s
u
r
g
e pro
t
ec
t
or
in
t
he ba
tt
ery m
ig
h
t
be ac
ti
ve.
T
u
r
n
off
t
he comp
ut
er for o
n
e m
inut
e
t
o rese
t
t
he
pro
t
ec
t
or;
t
he
n
tu
r
n
o
n
t
he comp
ut
er a
g
a
in
.
A hard disk drive problem
The hard disk drive does
not work.
•
I
n
t
he
Boot
me
nu
in
t
he BIO
S
se
tu
p
uti
l
it
y, make s
u
re
t
ha
t
t
he hard d
i
sk dr
i
ve
i
s
in
cl
u
ded
in
t
he
EFI
l
i
s
t
.