Lenovo IdeaTab Lynx Lenovo Limited Warranty2.0 - IdeaTab Lynx K3011W - Page 3
What Your Service Provider Will Do to Correct, Problems
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Lenovo limited warranty • provide the Service Provider with all system keys or passwords • provide the Service Provider with sufficient, free, and safe access to your facilities to perform service • remove all data, including confidential information, proprietary information and personal information, from the product or, if you are unable to remove any such information, modify the information to prevent its access by another party or so that it is not personal data under applicable law. The Service Provider shall not be responsible for the loss or disclosure of any data, including confidential information, proprietary information, or personal information, on a product returned or accessed for warranty service • remove all features, parts, options, alterations, and attachments not covered by the warranty • ensure that the product or part is free of any legal restrictions that prevent its replacement • if you are not the owner of a product or part, obtain authorization from the owner for the Service Provider to provide warranty service What Your Service Provider Will Do to Correct Problems When you contact a Service Provider, you must follow the specified problem determination and resolution procedures. The Service Provider will attempt to diagnose and resolve your problem by telephone, e-mail or remote assistance. The Service 3