Lenovo N20 Chromebook Safety, Warranty, and Setup Guide - Lenovo N20 and N20p - Page 2

Read before using your computer The following sections provide critical safety and regulatory information for Lenovo computers and instructions on how to access electronic versions of the publications developed for your computer. Read first - regulatory information Computer models equipped with wireless communications comply with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. In addition, if your product contains a telecom modem, it complies with the requirements for connection to the telephone network in your country. Be sure to read the Regulatory Notice for your country or region before using the wireless devices contained in your computer. To obtain a PDF version of the Regulatory Notice, refer to the "Electronic publications" section below. Electronic publications Electronic publications are available on Lenovo Web site. These publications provide safety precautions, usage instructions, hardware specifications, and regulatory information for your computer model. To view these publications: 1. Go to http://support.lenovo.com. 2. Click User Guide. 3. Select your product category and model name. Available publications for your computer model are listed by category. Click the file name of a publication to open it in the Chrome browser. Note: You can also save publications on the local storage space or the Google Drive for future reference. Get help from Google After signing in to your Chromebook computer, click Get Help form the Apps launcher. The Get Help app provides comprehensive instructions on using your Chromebook computer. In addition, Google provides an online community for Chrombook users. If you're interested, go to http://chromebook.com/community. Lenovo service and support The following information describes the technical support that is available for your product, during the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms. See "Lenovo Limited Warranty notice" later in this document for details on accessing the full warranty. Online technical support Online technical support is available during the lifetime of a product at http://www.lenovo.com/support. Telephone technical support You can get help and information from the Customer Support Center by telephone. Before contacting a Lenovo technical support representative, please have the following information available: model and serial number, the exact wording of any error message, and a description of the problem. Your technical support representative might want to walk you through the problem while you are at your computer during the call. Important: The most up-to-date telephone list for the Customer Support Center is always available at http://www.lenovo.com/support/phone. Telephone numbers are subject to change without notice. Lenovo product service information for Taiwan Safety information This section contains important safety information for Lenovo products. Additional safety information is provided in the User Guide for your product. See "Electronic publications" for additional information. Plastic bag notice CAUTION: Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation. Lithium coin cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing manganese dioxide lithium coin cell batteries may contain perchlorate. Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate Polyvinyl Chloride (PVC) cable and cord notice WARNING: Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. Using headphones or earphones CAUTION: Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level. Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification limits the computer's maximum wide band true RMS output voltage to 150 mV. To help protect against hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7 Limits) or a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5 Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to excessive sound pressure levels. Lenovo Limited Warranty notice This product is covered by the terms of the Lenovo Limited Warranty, version L505-0010-02 08/2011. Read the Lenovo Limited Warranty (LLW) at http://www.lenovo.com/warranty/llw_02. You can view the LLW in a number of languages from this Web site. Warranty Information Product or machine type Country or region of purchase Warranty period Types of warranty service Singapore, India, Malaysia 1, 4 80G1 80G2 20419 20425 France, Germany, Ireland, Switzerland, the United Kingdom parts and labor 1 year 1, 3 Australia, New battery pack - Zealand 1 year United States of America, Canada 1, 5 Russia 4 Netherlands, Finland, parts and labor - Sweden 2 years battery pack - 1, 3 1 year * Excludes some components. 90-day limited warranty for power adapters, keyboards, plastics and hinges. Types of Warranty Service 1. Customer Replaceable Unit ("CRU") Service 2. On-site Service 3. Courier or Depot Service 4. Customer Carry-In Service 5. Mail-in Service 6. Customer Two-Way Mail-in Service 7. Product Exchange Service For a full explanation of the types of warranty service, refer to the full warranty. See "Lenovo Limited Warranty notice" for details on accessing the full warranty. Suplemento de Garantía para México Este Suplemento se considera parte integrante de la Garantía Limitada de Lenovo y será efectivo única y exclusivamente para los productos distribuidos y comercializados dentro del Territorio de los Estados Unidos Mexicanos. En caso de conflicto, se aplicarán los términos de este Suplemento. Todos los programas de software precargados en el equipo sólo tendrán una garantía de treinta (30) días por defectos de instalación desde la fecha de compra. Lenovo no es responsable de la información incluida en dichos programas de software y/o cualquier programa de software adicional instalado por Usted o instalado después de la compra del producto. Los servicios no cubiertos por la garantía se cargarán al usuario final, previa obtención de una autorización. En el caso de que se precise una reparación cubierta por la garantía, por favor, llame al Centro de soporte al cliente al 001-866-434-2080, donde le dirigirán al Centro de servicio autorizado más cercano. Si no existiese ningún Centro de servicio autorizado en su ciudad, población o en un radio de 70 kilómetros de su ciudad o población, la garantía incluirá cualquier gasto de entrega razonable relacionado con el transporte del producto a su Centro de servicio autorizado más cercano. Por favor, llame al Centro de servicio autorizado más cercano para obtener las aprobaciones necesarias o la información relacionada con el envío del producto y la dirección de envío. Para obtener una lista de los Centros de servicio autorizados, por favor, visite: http://www.lenovo.com/mx/es/servicios Importado por: Lenovo México S. de R.L. de C.V. Boulevard Escobedo No. 316 Apodaca Technology Park Apodaca, Nuevo Leon, México ZIP CODE 66600 Electronic emission notices This device has been tested and found to comply with the limits for a Class B digital device. The User Guide for this product provides the complete Class B compliance statements that are applicable for this device. See "Electronic publications" for additional information. Korean Class B compliance statement European Union conformity EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Radio and Telecommunications Terminal Equipment Directive This product is in compliance with the essential requirements and other relevant provisions of the Radio and Telecommunications Terminal Equipment Directive, 1999/5/EC. The Declaration of Conformity information is located in the Regulatory Notice, which you can download from the Lenovo Support Web site. See "Electronic publications" for additional information. Recycling and environmental information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling Important WEEE information Electrical and electronic equipment marked with the symbol of a crossed-out wheeled bin may not be disposed as unsorted municipal waste. Waste of electrical and electronic equipment (WEEE) shall be treated separately using the collection framework available to customers for the return, recycling, and treatment of WEEE. Country-specific information is available at: http://www.lenovo.com/recycling Recycling information for China Additional recycling statements Additional information about recycling computer components and batteries is in your User Guide. See "Electronic publications" for details. Restriction of Hazardous Substances Directive (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2"). For more information ab out Lenovo progress on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf China RoHS The information in the following table is applicable for products manufactured on or after March 1, 2007 for sale in the People's Republic of China. Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. EurAsian Compliance Mark ENERGY STAR Select models conform to ENERGY STAR requirements. Additional ENERGY STAR information is in your User Guide. Refer to "Electronic publications." Trademarks Lenovo and the "lenovo" logo are registered trademarks of Lenovo in the United States, other countries, or both. Google, Chrome, and Chromebook are trademarks or registered trademarks of Google Inc. Other company, product, or service names may be trademarks or service marks of others. First Edition (April 2014) © Copyright Lenovo 2014. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.