Lenovo S90-A (English/Traditional Chinese) Lenovo Limited Warranty - Page 5

What Your Service Provider Will Do to Correct Problems - features

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Part 1 General Terms • remove all features, parts, options, alterations, and attachments not covered by the warranty • ensure that the product or part is free of any legal restrictions that prevent its replacement • if you are not the owner of a product or part, obtain authorization from the owner for the Service Provider to provide warranty service What Your Service Provider Will Do to Correct Problems When you contact a Service Provider, you must follow the specified problem determination and resolution procedures. The Service Provider will attempt to diagnose and resolve your problem by telephone, e-mail or remote assistance. The Service Provider may direct you to download and install designated software updates. Some problems may be resolved with a replacement part that you install yourself called a "Customer Replaceable Unit" or "CRU". If so, the Service Provider will ship the CRU to you for you to install. 4 1.pdf 5 10/28/2014 19:58:32

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Part 1
General Terms
4
remove all features, parts, options, alterations, and attachments not covered by the
warranty
ensure that the product or part is free of any legal restrictions that prevent its
replacement
if you are not the owner of a product or part, obtain authorization from the owner for the
Service Provider to provide warranty service
What Your Service Provider Will Do to Correct Problems
When you contact a Service Provider, you must follow the specified problem determination
and resolution procedures.
The Service Provider will attempt to diagnose and resolve your problem by telephone,
e-mail or remote assistance. The Service Provider may direct you to download and install
designated software updates.
Some problems may be resolved with a replacement part that you install yourself called a
"Customer Replaceable Unit" or "CRU". If so, the Service Provider will ship the CRU to you
for you to install.
1.pdf
5
10/28/2014
19:58:32